The Good Society - Health Accountability

CBC’s the fifth estate has launched an interactive tool that allows patients to rate the quality of care in their own hospitals. Although online ratings are not perfect, they are transparent, capture stories directly and are a good indicator of the quality of care at a particular institution. Greaves, an honorary clinical research fellow at Imperial College London’s School of Public Health and leader of a major UK study, advises that “hospitals must learn how to harness this feedback (social media) and use it to improve the quality of their care. It’s not perfect, but there seems to be, at least to an extent, a wisdom in the crowd.”

                                    Find and rate your hospital.

Topic

Governance,