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EcoPerth: An Action plan and Governance model to address climate change from a Small Town Perspective

EcoPerth: An Action plan and Governance model to address climate change from a Small Town Perspective

Kathy Thomas and Jim Hamilton
Published September 15, 2006

Case Summary

EcoPerth is a non-profit organization created in 1997 primarily to address climate change issues within the town of Perth, Ontario (population approximately 6,000) and the surrounding rural area. The creation and initial growth of ecoPerth was nurtured by funding from the Climate Change Action Fund. A wide range of projects have been undertaken and successfully completed, ranging from a formal energy retrofit of municipal properties to tree planting projects, bulk purchases of energy saving solar heaters, initiatives to encourage cycling and carpooling, awareness campaigns, and market opportunities to promote consumption of local produce.

EcoPerth is a volunteer driven organization focused on action, rather than on planning or studies. EcoPerth has a Board of Directors whose members have included the Head of Public Works, the Chair of the Business Improvement Association, as well as the owner of the local newspaper, local store owners, and councilors.

Sustainable Development Characteristics

The ecoPerth website summarizes its goals and modus operandi as follows:

Perth has set out on the road to show how a small town, in central Canada, can respond to the issues of climate change. Partnering with local businesses, groups and individuals, ecoPerth is about making projects happen - projects that are environmentally sustainable and economically efficient.”

The goal of ecoPerth is addressing climate change by minimizing waste of energy, water, and other scarce resources, and promoting a sustainable community. To date, over 40 different projects have been successfully implemented.

EcoPerth is loosely structured around four main areas, each of which encompasses a variety of individual projects. These four areas are:

  1. Buildings Team

  2. Green Team

  3. Transportation Team

  4. Communications Team

A detailed list of projects undertaken under these four areas is included in Appendix A.

From an infrastructure perspective, the projects that focus on transportation could have a potential impact on reducing the need for additional roadwork in addition to reducing green house gases through reduced vehicle use. The projects undertaken under the umbrella of green initiatives and buildings initiatives help to preserve the greenscape, improve water management and use, and improve energy consumption and efficiency. Taken as a whole, the various projects lead to a more sustainable and livable community that engages its citizens, strengthens local cooperation and interaction (both social and economic), and reduces waste.

EcoPerth is sustained by volunteers and has received support via several government grants and incentives. Where feasible, ecoPerth promotes and builds on government programs, such as Natural Resource Canada's Energuide for Houses Program, the One Tonne Challenge and the Renewable Energy Deployment Initiative that was useful in the solar water heater project. A partnership with the Canadian Mortgage Housing Corporation (CMHC) provided the funding to develop a guide for other municipalities to use to follow the lead established by ecoPerth.

Critical Success Factors

Action Orientation

One of the critical success factors that is a distinguishing hallmark of ecoPerth is its action orientation. In contrast to the usual approach to projects aimed at modifying consumer behaviour, which includes a preliminary planning phase, followed by an awareness phase and culminates in an action plan/implementation only after the foundations have been thoroughly laid out in the first two phases, ecoPerth focuses on action.

Project Focus and Volunteer Engagement

In keeping with the philosophy of facilitating action, the ecoPerth model encourages volunteers to become champions by assuming responsibility and ownership to complete specific projects. Volunteers can be individuals, local businesses, community associations, or concerned citizens. Projects have clearly defined goals and the end achievement is typically a tangible product or event.

The original three environmental consultants who were involved with the creation of ecoPerth continue to work with the organization a decade later, assisted by hundreds of  volunteers from the private and public sector and the community at large. This provides continuity in leadership, governance and maintaining the vision of ecoPerth.

The focus on a wide range of concrete “do-able” projects, many of which require only minimum funding, has ensured the engagement of a broad segment of the community over time, from business to individuals to schools to service groups. EcoPerth encourages partnerships and hands off projects to other organizations where it makes sense to do so. EcoPerth avoids duplication of efforts by creating strategic partnerships and ensuring appropriate co-ordination within the community.

Visibility

At its start, the completion of one large project (the retrofit of the town hall, arena, etc.) by the town acted as a catalyst, raised its visibility, created momentum and lent credibility to ecoPerth in the community.

Community Contact Information

Bob Argue is one of the three people who were instrumental in starting ecoPerth, and is the person who was interviewed for this study. His coordinates are:

Telephone: 613-268-2907

Email: bob@ecoperth.on.ca; info@ecoperth.on.ca

What Worked?

  1. Action oriented (not planning and feasibility studies).

  2. Diversity and parallel action on multiple ideas, for projects big and small, to as many people/sectors as possible, and encouraging volunteers to “catch” those projects they could champion and implement (an effective technique to encourage commitment and buy-in).

  3. Publicizing many small, discrete, self-contained projects that could be initiated, replicated and completed by different volunteers or service organizations or sectors, with relatively fast results, as well as offering larger more complex projects.

  4. Letting the community decide what projects are appropriate, thereby promoting local decision making and autonomy.

  5. Offering encouragement, nurturing and critical, timely feedback.

What Didn’t Work?

  1. Plans requiring lengthy feasibility studies, lots of documentation, and long waits for approval resulted in burning volunteer resources on work that did not always provide tangible evidence of progress.

  2. Plans to introduce Energy Service Company (ESCO) energy retrofits to smaller organizations were not initially successful. Further research is ongoing.

Financial Costs and Funding Sources

The federal Climate Change Action Fund provided the impetus to create kickstart ecoPerth. Aproximately $200,000 in funding over a two-year period was provided after a successful application was made in 1998. The funding was used to develop the capacity and infrastructure of ecoPerth and provided critical seed money to fund four part-time positions (capacity) over two years, and for a range of expenses such as newsletters, print ads, public meetings, etc.

Additional funding has been provided more recently via a grant for $2,400 from the town to subsidize ecoPerth's rent plus $20,000 from the Laidlaw Foundation to work on children's and environmental issues.

EcoPerth is run by volunteers and many current projects require investments of time rather than significant capital investments.

Research Analysis

Analysis of this case study leads to several key observations:

A grassroots approach, focusing on discrete projects, and a minimal emphasis on hierarchy and approval processes/procedures appears to be particularly efficient and effective in a small community setting, and would likely be replicable in other rural/small town settings. There are also useful lessons here for larger communities. EcoPerth has received several awards and widespread recognition as a model for other communities to replicate.

In the early stages, it was important for ecoPerth to complete a number of small, but do-able projects, to do them well and build credibility within the community, as failure, particulary in small communities, is highly visible. On a positive note, as a corollary, successes could also be easily observed and noted. A number of visible early successes helped to generate a positive atmosphere, leading to further interest, momentum and commitment to more volunteer effort to champion further projects within the community.

In order to obtain buy-in and ensure volunteer engagement and project ownership, it is preferable to select projects that demonstrate clearly identifiable benefits, including economic savings and/or measurable reductions in use of limited resources or harmful substances.

Volunteer work is an essential component of this model, but a certain degree of funding is still required to pay for expenses that cannot be totally absorbed or subsidized, such as printing costs, and meeting/speaker costs, and most crucially, to initiate momentum in early planning phases.

In conclusion, ecoPerth is a self-organizing, non-hierarchical organization that elicits passion and commitment in the community from its organizers and volunteers.

Other Resources

The ecoPerth website

The ecoPerth website includes this link to assist users to download documents developed as a result of ecoPerth initiatives, and which may be useful to replicate projects.

Another useful resource is the Eco-communities link on the website, which includes numerous downloadable files for other communities to use as templates, with examples of press releases, promotional material, etc. This project was completed with assistance from Ontario Healthy Communities Association and the Trillium Foundation.

Refer also to CMHC's June 2001 Research Highlight Socio-Economic Series Issue 82. EcoPerth: A Small Rural Community Takes Action on Climate Change

Detailed Background Case Description

For nearly a decade, ecoPerth identified projects and found local champions to initiate and follow through on a wide range of initiatives to address climate change and the broader aspects of sustainable development within the Perth area.

Three environmental consultants with a local firm (REIC) wanted to engage the community in sustainable issues at about the same time as the federal Climate Change Action Fund was created. The consultants provided the impetus to create ecoPerth and were successul in applying for $200,000 in funding over a two-year period from the fund. The initial funding was used to develop critical capacity and infrastructure and provided seed money to fund four part-time positions over two years, and for a range of expenses such as newsletters, print ads, and public meetings.

EcoPerth is run by volunteers and many current projects require investments of time rather than significant capital investments. The three environmental consultants who helped to create ecoPerth in 1997 continue to the present time to dedicate their time and energy, assisted by hundreds of other volunteers who have given their time and spearheaded individual projects. Volunteers are expected to take on the responsibility for the completion of specific projects.

EcoPerth's focus is clearly on action and project-oriented. Detailed governance structures and procedures, hierarchical decision-making processes, and formal documentation/studies are all eschewed to the degree possible in favour of simply making change happen. The assumption is that awareness will follow action rather than necessarily lead in the challenge to create a more sustainable community. Typically, once there is a critical mass of support to initiate and complete a project, it is given the go-ahead. Volunteers are encouraged to take on projects because many projects require a manageable chunk of time, require minimal funding, and can be completed within a short- to medium-time frame. Volunteers can thus feel that can accomplish a specific tangible goal, rather than making a commitment of unknown duration and scope.

Projects are divided into four main categories - transportation, buildings, green, and communication (Refer to Appendix A for a detailed listing of projects.) The Transportation Team currently has ongoing projects to increase bicycle usage, reduce idling in vehicles, help find alternatives to conventional family cars, promote/facilitate carpooling, and encourage use of a daily commuter bus to Ottawa. These initiatives, as well as certain projects within the buildings and green portfolios, such as the rainwater conservation program, programs for pesticide free natural lawns, and programs to encourage the patronage of local food producers (e.g. farm gate sales, Local Flavour campaigns, etc.) have links to and/or impacts on infrastructure requirements.

The Buildings Team sponsors a variety of projects to reduce energy use in area homes and municipal buildings. Of particular note, are the Municipal Building Energy Retrofit program, undertaken in conjunction with an ESCO that has resulted in ongoing annual savings of $40,000-$50,000 and carbon dioxide savings estimated at 450 tonnes per year, and the promotion of solar domestic hot water systems through the use of bulk ordering, with attendant cost savings for consumers.

The Communications Team arranges for speakers, contributes articles to the local media and promotes awareness of ecoPerth and the opportunities for citizens, organizations and businesses to take action on their own or to partner with others. In many cases, ecoPerth provides the catalyst to bring together groups/individuals to tackle a specific project, providing a forum for interested people to find useful information and links to other interested parties.

EcoPerth has made effective use of partnerships with a broad range of partners. Some partnerships, such as with the Town of Perth, have been longstanding. Other partnerships developed to facilitate single strategic projects. Partners include:

  1. REIC Perth

  2. the Corporation of the Town of Perth

  3. Downtown Heritage Perth Business Improvement Area

  4. the Lanark and Leeds Green Community

  5. the Perth Courier (local weekly newspaper)

  6. Algonquin College, Perth Campus

  7. Many local businesses and groups

  8. Enbridge Consumers Gas

  9. Ontario Health Communities Coalition

  10. Green Communities Association

  11. the Federation of Canadian Municipalities

  12. ICLEI Partners for Climate Protection

  13. Environment Canada

  14. Natural Resources Canada

  15. the Canada Mortgage and Housing Corporation (CMHC)

  16. the Climate Change Action Fund

  17. Safe Communities Partnership of Perth and District partners on projects of mutual interest.

CMHC, in a 2001 research article about ecoPerth identified four key factors for viable projects:

  1. Doable:  money, time and resources are available, likelihood of success is good

  2. Champion:  to initiate the project, to keep it moving

  3. Economic:  direct benefits with measurable payback makes it easier to sell

  4. High profile:  increases awareness, be creative to create visibility

While avoiding meetings and studies as much as possible, ecoPerth's leaders acknowledge the usefulness of scheduling periodic reviews of projects as well as documenting community baselines. Periodic reviews help to avoid prolonged use of limited resources on projects that may turn out to be less viable and which should be dropped, or spending time maintaining projects that could logically be assumed by another organization or group. The development of baseline data permits the measurement of the impacts and benefits of various projects.

Efforts to apply the ESCO model of financing were used effectively to retrofit municipal buildings (e.g. town hall, arena, etc.) to higher standards of energy efficiency, generating significant savings. While plans to promote the ESCO model among other businesses have not been successful to date, due to the lack of economies of scale and lack of capacity within the community, ecoPerth's leaders continue to look for ways to adapt the process to facilitate the adoption of ESCO financing for smaller scale projects.

The ecoPerth website has evolved over time and now provides a wealth of information. The website is a useful resource, well-organized, highlights the range/purpose/scope of different projects both completed and ongoing, and leads to other useful links. It is designed to pique the interest and participation of future volunteers.

Strategic Questions

  1. How quickly and effectively can the lessons and achievements of ecoPerth be replicated in other small towns?

  2. To what degree can the lessons and achievements of ecoPerth be applied to larger urban centers? What modifications, if any, would be appropriate?

Resources and References

CMHC Research Highlight, June 2001, EcoPerth: A Small Rural Community Takes Action on Climate Change.

Hamilton, J. and K.I. Thomas. 2004. Innovative Community Energy Projects, Department of Natural Resources, Canada, Government of Canada.

ecoPerth

All About Perth

Appendix A

What's Happening?

The range of ecoPerth projects that are currently up and running. Taken from the ecoPerth website

The Building Team Current Projects
Rainwater Conservation Program Rain barrels have been made available to the public.
A Bright Idea Good qualilty 15-watt compact fluorescent light bulbs come gift wrapped!
Soap Bubble Greenhouse Environmentally-friendly soap bubbles to shade and insulate greenhouses.
Solar Domestic Hot Water Systems A bulk order allows systems to be installed at a substantial discount to residents.
Municipal Building Energy Retrofits An Energy Service Company has been selected to work with the town, businesses and institutions for energy efficient retrofitting.
EnerGuide for Houses A local contractor has been certified and equipped to provide "EnerGuide for Houses" audits with computerized blower-door equipment.
Christmas Light Timers Downtown Christmas lights have been put on timers. Now there's a bright idea!
Energy Conservation We all learned something about energy conservation during the blackout, but the trick will be to not forget what we learned. What actions did you take?
Relamping Project TBA
The Green Team Current Projects
Truckload Tree Sale A buck and a quarter a tree, they're almost free!!
Farm Gate Sales Encouraging small local growers, and reducing the distance food travels.
The ecoPerth Recipe Column Providing recipes, storage tips and nutritional information about currently available local produce.
Towpath Plantings Encouraging a corridor for humans and animals along the Tay.
Local Flavour Campaign Encouraging local food retailers and restaurants to feature locally grown food.
Pesticide Free Naturally Campaign Shows people how to wean their lawn off drugs, and encourages them to promote that with a lawn sign.
Reel Mower Promotion reel mowers are available for trials and demonstrations with a discount coupon also available.
Local Food Box Local growers and consumers have been brought together via Food Box Programs and increased space at local retailers.
Roll Over To Clover EcoPerth is encouraging people to overseed their lawns with White Dutch Clover. It's drought-resistent, hardy, outcompetes weeds, and adds nitrogen. What's not to like?
Local Flavour Businesses By supporting restaurants, bakeries, and grocers that use local produce, we are not only supporting them but also the farms and growers whose goods they use.
Shoreline Naturalization TBA

The Transportation Team

Current Projects

ecoRide This started as a local bulletin board for listing rides wanted/offered.
Green Shift Helping us to find alternatives to the conventional family cars
Perth Bicycle Users Group "PBUG" A group formed to promote bicycles as an alternative transportation system.
Bicycle Salvage at the Landfill Site An area established at the landfill site where old bikes are left and can be reclaimed or used for parts.
Tire pressure clinics Tires are checked and inflated to proper pressure and literature on energy-efficient driving habits distributed.
Anti-Idling Signage No-idling signs installed at the rail crossings in town.
Commuter Bus Did you know there is a daily commuter bus running from Perth to Ottawa and back?
Communication Team Current Projects
Polar Bear Plunge The recipient of pledges for the January 1, 2004 plunge is ecoPerth.
First Class across Canada Two of Perth's grade four classes are racing their way across Canada! Well ... sort of.
Personal Action Pledge A survey, feedback, and action card to prompt individual/household action.
Speaking Engagements Presentations to various age groups and organizations on climate change and ecoPerth activities.
Kyoto and You A look at both the big and baby steps we can do help in the effort.
Tay River EcoFest A great open air fest celebrating stewardship.
Awards and Recogition ecoPerth gets Perth, Ontario named as a top three finalist in Energy Efficiency Awards.
Green Link Helping people to access green products and services, including “green” power.
Neighbourhood ecoPerth Bringing neighbourhoods together in joint green projects.
chrisling
Permalink

This case study for EcoPerth provides a great example for how communities can act on climate change. The action oriented process that ecoPerth took allowed citizens to get engaged to improve their community’s social, economic and environmental framework through a variety of tangible, do-able projects with identifiable benefits.

What I found surprising about this case study, but very inspiring, is that ecoPerth showed that you do not have to spend a lot of time planning and changing people’s behaviour before implementation of actions can occur. By simply making changes happen, citizen awareness will follow the initial actions, and this will help lead to behavior change and create a more sustainable community. This model, of less planning and more doing, can be used by other communities struggling to keep volunteers and the greater community engaged in sustainability and climate change projects.

I am also really happy to see the ecoCommunities website that evolved from ecoPerth, as it provides a valuable resource tool for other small and medium sized communities working to take action on climate change. This tool allows the successes of ecoPerth to be shared and repeated in other communities. I am excited about a few easy actions that I could see implemented in my community right away, such as the pesticide free campaign. I only wish this website was updated, as all the resources are dated 2004. The same goes for the main ecoPerth website, as it is also out-of-date. The website still references federal government programs, such as ecoEnergy and the One Tonne Challenge, both of which have been cancelled for some time now.

I would be really interested in seeing some updated information on how successful ecoPerth has been since they this case study was prepared. The case study indicates that ecoPerth had developed community baseline measurements to review their successes, but I was not able to find any information on how well they have done in their 16 years of operation. The ecoPerth website does not contain any information into these performance measures.

Overall, the ecoPerth case study is a great learning tool for smaller communities looking to take action on climate change, which many are presently doing. Even without updated measurement information, I will recommend this case study to leaders in my community, as there are many great actions we can take immediately in an effort to improve our community sustainability and action on climate change.

Permalink

The action oriented focus of the Ecoperth project is its main selling feature and probably why it has been so successful to date. I have witnessed numerous "good ideas" that have been quashed because of too many pre-planning commitments.

There seems to be an enormous amount of time dedicated to resolving issues before the action starts. The issues become steeped in controversy and nothing happens on the ground. In an action oriented appproach the motivation to solve problems and continue with the project seems to be much more of an invigorating and pragmatic approach.

Mid-term Objectives: An Urban Experience, Toronto, Ontario

Mid-term Objectives: An Urban Experience, Toronto, Ontario

Jim Hamilton
Published October 18, 2006

Case Summary

In 1990, the City of Toronto committed to reducing carbon dioxide emissions by 20% by 2005, relative to 1988 levels. To meet these mid-term objectives, the city implemented several mechanisms including:

  1. the City of Toronto’s Energy Efficiency Office (EEO); and,

  2. the Toronto Atmospheric Fund (TAF).

To reduce carbon dioxide emissions and energy use in general, the EEO implements a range of programs focused on all sectors of the Toronto community. Programs include:

  1. the Better Buildings Partnership (BBP) focusing on emissions emanating from built structures, including:

    1. the Better Transportation Partnership to encourage new energy-saving technologies;
    2. the Employee Energy Efficiency Program to reduce the use of energy within day-to-day operations; and,
    3. the development of Toronto’s Energy Plan to identify future needs for energy and feasible options to meeting these needs.
  2. the EEO estimates that projects initiated through its programs have a value exceeding $100 million.

In 1991, the TAF was established to promote global climate stabilization through financing local projects that reduce greenhouse gas emissions and/or absorb carbon from the air, educate the public in climate change matters, or foster climate-change partnerships with senior levels of government, educational institution, business, and non-governmental organizations. Toronto City Council endowed the TAF with $26 million to provide loans and/or grants to local projects on a revolving fund basis. Projects have ranged from installation of energy efficient street lighting, to “greenups’ of over 12,000 homes, naturalization of school yards, investments in energy retrofit projects, and the development of plans for the city’s Bikeway Network. In 2000, city council expanded the TAF’s mandate to include the promotion of better air quality. From its inception to the end of 2002-2003, the TAF granted some $7.9 million to various local projects. In addition, the TAF loaned or made financial commitments of $29 million in support of projects focused at reducing green house gas emissions.

Without belittling either mechanism, the EEO programs can be thought of as focusing on established mechanisms to reduce greenhouse gas emissions such as energy performance contracting and in-house efficiency programs. The TAF, on the other hand, appears to emphasize new approaches and solutions such as providing start-up financing to develop a car-sharing service for Toronto at 50 locations across the city, and encouraging individuals and households to reduce noxious air emissions through limiting the use of two-stroke engines and/or replacing older small machines, such as lawn mowers, with newer models. Working together, both mechanisms have been remarkably effective in creating widespread support, both within the Toronto citizenry and supportive industries.

Sustainable Development Characteristics

Mid-term global change targets such as those identified for the EEO and the TAF focus primarily on air quality and the reduction of greenhouse gas emissions. Through the EEO, targets are primarily reached through the introduction of energy-saving technologies within buildings. In addition, efforts are made to encourage the use of energy-saving vehicles as well as a community-wide recognition of the need for energy savings and how these can be accomplished. The TAF, to use its own words, "has focused largely on incubating community and city initiatives aimed primarily at energy efficiency, alternative means of transportation, the creation of carbon-sinks through the greening of, houses and/or schools, for example, and the possibilities of green power."

To summarize, the main sustainable development characteristics of the two programs are that of energy efficiency, and the creation of a livable community through the improvement of air quality.

Critical Success Factors

Critical success factors include:

  1. the EEO and the TAF programs' participatory design, which places the final decisions for projects with outside decision-makers such as building owners, bankers, homeowners, school trustees, etc., and the active participation of the Toronto populace, which both organizations make considerable effort to maintain;

  2. the continuing support of city council, both for supplying operating funds for the EEO, and for participation in roundtable discussions and environmental/sustainability planning; and,

  3. the availability of project financing using various mechanisms such as energy performance contracting, ‘on-bill’ financing, or free balances within existing capital budgets to finance projects.

Community Contact Information

Philip Jessup
Executive Director
Toronto Atmospheric Fund
1-416-392-0253

Mary Pickering
Associate Director
Toronto Atmospheric Fund
1-416-392-1217

Sean Cosgrove
Energy Efficiency Office
City of Toronto
1-416-392-1454

What Worked?

The mid-term targets and implementation mechanisms for climate change within the City of Toronto run parallel to those to develop a sustainable community. This has resulted in supportive financial mechanisms (see case study concerning energy performance contracting), has created a substantial network of interested parties, and  demonstrated that success is possible. To a large degree, much of the success of both agencies can be attributed to the continuing strong support of the City of Toronto Council as well as local community leaders. Also, in TAF's case the initial endowment enabled the agency to focus on the development of new projects and community collaboration as opposed to fund raising.

The BBP and the TAF have initiated several innovative financing vehicles that have resulted in the go-ahead of several projects, ncluding the BBP's Loan Recourse Fund,  and the TAF's substitution of leasing arrangements for purchases of appliances. The TAF has also pioneered techniques to finance energy efficiency improvements in new condominiums using ongoing condominium fees as opposed to initial purchase prices for the condominium units as a means to make the financing of the improvements more amenable to home-owners.

What Didn’t Work?

The targets are mid-term and are limited to a sub-set of sustainable community objectives. In addition, the targets and implementation strategies, although successful in themselves, have been put in place without the benefit of detailed and integrated objectives related to other aspects of sustainability within the Toronto area such as urban infill, the creation of village centres or sustainable transportation. In this regard, Toronto has developed an environmental plan and created a Roundtable on the Environment to deal with sustainability matters.

The planning process is essentially target based, and not supported in any methodical sense with concomitant adjustments to municipal planning and/or decision processes. The upshot of this is that it is difficult to initiate and/or implement wider projects, such as an energy-savings project, that require the co-operation of a multi-residential building, a near-by factory or a local school to be fully effective or even financially viable.

Financial Costs and Funding Sources

The EEO forms part of the municipal government of the City of Toronto, and as such its operating costs are subsumed within the city’s budget. Funding for the EEO's projects comes from:

  1. the EEO, mainly for smaller demonstration-style projects such as the Employee Energy Efficiency at Home Project, and planning and policy development;

  2. the private sector for large-scale energy efficiency improvements using performance contracting. Over $100 million has been invested since the inception of the program;

  3. the TAF for bridge financing of energy efficiency projects; and,

  4. the BBP's innovative Loan Recourse Fund to finance projects within the multi-residential and medium/small buildings sectors through loan securitization and adding loan repayments to gas.

In 1992, the City of Toronto endowed the TAF with $26 million following the sale of real property assets. The TAF uses the income from the endowment to finance loans and grants to projects initiated within either the private or public sectors.

Research Analysis

Analysis of this case study presents leads to three key observations:

  1. The mid-term targets and implementation mechanisms for climate change within the City of Toronto run parallel to those to develop a sustainable community. This has resulted in supportive financial mechanisms, has created a substantial network of interested parties, and demonstrated that success is possible. The consequence is that mid-term programs, when participatory in nature, most likely will provide a good base for further more in-depth planning with respect to sustainability within communities.

  2. The Toronto targets, with all of their success, are mid-term and are limited to a sub-set of sustainable community objectives. In addition, the targets and implementation strategies, although successful in themselves, have been put in place without the benefit of detailed and integrated objectives related to other aspects of sustainability within the Toronto area, such as urban infill, the creation of village centres or sustainable transportation. In this regard, Toronto has developed an environmental plan and created a Roundtable on the Environment to deal with sustainability matters.

  3. Funding to finance the achievement of mid-term targets can be enormous. In Toronto, over $100 million has already been invested, using private sector lending techniques. Estimates suggest that this represents only a small portion of total potential investments.

Detailed Background Case Description

The Objective

In January, 1990, the City of Toronto committed to reducing the city’s net CO2 emissions by 20 percent by the year 2005, relative to 1988. To attain this, the city undertook several initiatives, two critical ones being the various programs associated with the EEO and the loans and grants of the TAF.

The Overall Strategy of the Energy Efficiency Office

The City of Toronto’s EEO develops and coordinates an energy efficiency and conservation strategy for the city. In a nutshell, the strategy involves all sectors of the city (i.e. government organizations, universities, schools, business, and citizens) in a mid-term effort to conserve energy and be energy efficient. The strategy emphasizes public participation as well as a wide dissemination of energy-conserving knowledge. The strategy also focuses attention on the monetary savings that accrue to better energy use, and tries to lever these in various fashions to finance energy-savings investments using private-sector financing. While difficult to fully measure as many investments made as a result of EEO activities are not always recorded (such as those encouraged within the residential sector), total investments made as a result of EEO programs are well above $100 million accounting for approximately 4% of the 1988-based target. The city estimates that potential investments using EEO supported and private-sector financed mechanisms could exceed $3 billion.

Programs of the Energy Efficiency Office

The EEO programs impact most aspects of energy use within Toronto, and are specifically designed to serve the varying needs of the residential, commercial and institutional sectors. Programs include:

  1. Technical Assistance and Support to the industrial, commercial and institutional sector through:

    1. project support;
    2. administration of consultant studies;
    3. database development of energy efficiencies gained through EEO programs; and,
    4. technical assistance to in the review of Toronto Atmospheric Fund applications for loans and/or grants.
  2. Enhancement of Residential Energy Awareness through:

    1. information booths;
    2. public presentations, home and trade shows such as the City of Toronto Renovation Forum; and,
    3. web sites.
  3. The Better Buildings Partnership consisting of a series of sub-programs including:

    1. the Large Office Building Program, which has already resulted in some $100 million in energy savings investments using energy performance contracting;
    2. the Small/Medium Commercial Buildings Program that provides technical information and financing techniques through the Loan Recourse Fund to assist this sector to realize energy savings. The Loan Recourse Fund provides financing, through Enbridge Consumers Gas, by offering “on-gas-bill” financing and collecting to eligible building owners. (Traditionally, financial constraints on small/medium commercial properties typically make project financing difficult to obtain);
    3. the Multi-Residential Non-Profit Buildings Program Buildings, again using financial techniques such as energy performance contracting, to lower the operating and maintenance costs of multi-residential structures through energy and water conservation;
    4. the In-House Energy Efficiency Program, which retrofits municipally owned buildings;
    5. the Loan Recourse Fund (see above), which provides innovative funding through Enbridge Gas Distribution Inc to building owners by securitizing loans. The fund, in essence, levers or takes advantage of often unrecognized monetary savings accruing from better energy use; and,
    6. the BBP Building Registry Program, which recognizes and celebrates building owners' achievements in conserving energy.
  4. The Employee Energy Efficiency at Work Program to promote energy conservation through the better management of office equipment power loads. For example, the methodical shutting-down of office copiers during non-office hours can save up to $50 per machine in unused energy,

  5. The Better Transportation Partnership, a public-private partnership, to reduce smog emissions through seeking out new and emerging technologies. For example, the partnership purchased more than 100 alternatively fuelled vehicles for the city's fleet; and,

  6. The Better Buildings New Construction Program to have new buildings designed to be at least 25% more energy efficient than those designed only to meet minimum requirements of the Model National Energy Code for Buildings as issued by the National Research Council.

The Overall Strategy of the Toronto Atmospheric Fund

In 1991, the TAF was established to promote global climate stabilization through financing local projects that work towards that end. TAF’s mandate is to promote:

  1. global climate stabilization through the reduction of greenhouse gas emissions such as carbon dioxide and methane;

  2. local air quality;

  3. energy conservation and efficiency;

  4. public understanding of global warming and its implications for the urban environment;

  5. "carbon sinks" such as Toronto's urban forest that absorbs carbon dioxide from the air;

  6. related scientific research and technology development; and,

  7. partnerships with non-governmental organizations, other levels of government, business and academic institutions.

To undertake its mandate, the Toronto City Council endowed TAF with $26 million to provide loans and/or grants to local projects on a revolving fund basis. The endowment came from the sale of municipal lands. TAF-sponsored projects ranged from installation of energy efficient street lighting, “greenups’ of over 12,000 homes to naturalization of school yards, and the development of plans for the city’s Bikeway Network. From its inception to the end of 2002-2003, TAF has granted some $7.9 million to various local projects. In addition, TAF has loaned or made financial commitments of some $29 million in support of projects focused at reducing greenhouse gas emissions.

TAF's stated priorities for the period 2003-2006 are in the areas of:

  1. renewable energy;

  2. energy conservation and efficiency; and,

  3. reducing the fossil fuel content of energy sources.

Community Efforts and Programs of the Toronto Atmospheric Fund

Public education and outreach is a key element in TAF’s commitment to global climate change stabilization. To undertake this and serve as its public education and outreach partner, TAF created the Clean Air Partnership (CAP), a registered charity founded in June 2000. To achieve its mandate in support of TAF, CAP delivers programs such as:

  1. publishing a Clean Air and Environment Guide and distributing it to over 1.7 Ontarians;

  2. delivering 20/20 The Way to Clean Air, a program to encourage individuals and households to reduce their own air emissions such as reducing the use of two-stroke engines and/or replacing older small machines, such as lawn mowers, with newer models;

  3. hosting the GTA Clean Air Online website,

  4. working with students and teachers to reduce waste in schools through CAP’s Cool Schools program; and,

  5. hosting the annual Smog Summit, and the GTA Clean Air Council, an intergovernmental group including towns, cities, and all four regional governments in the GTA.

Typical Loans and Grants of the Toronto Atmospheric Fund

The TAF makes about $8 million of its endowment fund available to finance mandate-related initiatives. For example, TAF provided:

  1. bridge financing to the Toronto Renewable Energy Co-operative to support construction of the Exhibition Place wind turbine;

  2. start-up financing to Autoshare to develop a car-sharing service for Toronto at 50 locations across the city;

  3. financed Toronto Artscape Ltd to retrofit in two Toronto artists' facilities - 1313 Queen Street West and Gibraltor Point Centre for the Arts; and,

  4. green loans to Tridel to finance the incremental costs of constructing new condominiums that exceed energy efficiency standards set out in the Model National Energy Code by 30 percent. An initial test project, Verve, is now on the market, and ten more are planned.

Using interest accruing from its endowment, TAF provides grants to local projects, typified by the 2004 projects described below.

Approved in 2004
Grant recipient
Description of Project

Amount

ACCESS Riverdale Inc. Financing Cool Shops Greater Riverdale $10,000
Canadian Environmental Law & Pembina Institute Follow-up to Ontario Electricity Strategy $10,000
City of Toronto Exhibition Place Photovoltaic Installation - Feasibility Study and Project Pilot $250,000
Evergreen Brick Works Renewable Energy Feasibility Study $80,000
Green$aver Low Income Residential Rewards Program $88,250
Income Security Advocacy Centre Low Income DSM Programs for Toronto $35,000
Jackman Avenue Public School Green Roof Project $25,000
Ontario Clean Air Alliance Monitoring and Promoting Coal Phase-out $200,000
Second Harvest Doubling Food Waste Diversion $10,000
University of Toronto Facilities & Services Greenhouse Gas and Energy Reduction Strategy $225,000

Other Resources

Natural Resources Canada, Office of Energy Efficiency, Buildings Division.

Strategic Questions

  1. Both the BBP and TAF make wide use of financial incentives to achieve their objectives. Are incentives sufficient or are stronger mechanisms required such as regulations?

Resources and References

Major references for this case study include:

City of Toronto, Toronto Atmospheric Fund.

Toronto Atmospheric Fund, Consolidated Financial Statements of the Toronto Atmospheric Fund for Year Ended December 31, 2005.

Toronto Atmospheric Fund, Toronto Atmospheric Fund 10th Anniversary Report.

Toronto Atmospheric Fund, 2002-2003 Annual Report.

Moving Towards Kyoto: Toronto's Emission Reductions 1990-1998 - Technical Report - RIS International Ltd. & Torrie Smith Associates Inc. - April 22, 2003.

Moving Towards Kyoto: Toronto's Emission Reductions 1990-1998 - Policy Report - RIS International Ltd. & Torrie Smith Associates Inc. - April 22, 2003.

The City of Toronto's Corporate Energy Use and CO2 Emissions, 1990-1998: A Progress Report - Philip Jessup, June 1, 2001.

chrisling

Towards Green Buildings: Calgary

Towards Green Buildings: Calgary

Yuill Herbert, Board Member, Canada Research Chair on Sustainable Community Development, Royal Roads University. Director, Sustainability Solutions Group  
Published June 22, 2007

Case Summary

In 2004, the City of Calgary was the first jurisdiction in Canada to adopt a sustainable building policy, a policy that, amongst other things, commits all city-owned new building development and existing facilities undertaking major renovations to meet, or exceed, the silver level of the Leadership in Energy and Environmental Design (LEED) standard.  The city used a participatory and cross-departmental approach in developing its policy to ensure buy-in from independent business units. Additionally, the adoption of LEED as the city's standard helped familiarize consultants and developers with what has become an industry standard. LEED is a comprehensive approach that delivers ecological, social, and health benefits without imposing significant additional up-front costs, and results in long-term financial savings. The completed Cardel Place, Crowfoot Library and Country Hills Multi-Services Center are high profile and highly successful results of the adoption of the city-wide policy and its subsequent implementation through an industry-wide standard.

Sustainable Development Characteristics

Buildings clearly have significant ecological impacts. The Organisation for Economic Cooperation and Development (OECD) estimates that buildings in OECD countries account for 25 to 40% of total energy consumption (UNEP, 2007).  Moreover, buildings represent a significant opportunity to reduce contributions to greenhouse gas emissions (GHGs). For example, Danny Harvey, a noted climatologist and economist argues that we can reduce greenhouse gas emissions (GHGs) by 30% with no new technology by simply retrofitting existing buildings in Canada, and can achieve 60% GHG reductions with new technology.

By some estimates, the materials used for new building construction and repairs and renovations of existing buildings accounts for 40-50% of the total flow of raw materials in the global economy (ibid). The associated environmental impacts include the energy used for extraction, manufacture and transportation, the impact on the local ecosystem of, for example, mining or logging and ultimately disposal after the materials have exceeded their useful lifetime.

The City of Calgary selected the Leadership in Energy and Environmental Design as one of its building standards (it is also piloting BOMA's Go Green standard on City-owned buildings), thus building on what is becoming a common certification standard. The environmental benefits of the LEED are widely documented including significant reductions in the consumption of water, energy, greenhouse gas emissions and materials usage. The LEED criteria also impacts the urban form through preference for the selection of brownfield sites and support for non-vehicular traffic modes.

While LEED is explicitly an environmental standard (hence the name Leadership in Energy and Environmental Design), a number of studies point to a range of social and economic impacts (Kats, 2006, Kats et al, 2003). A recent study, Greening America's Schools: Costs and Benefits (Kats, 2006) reviewed 30 schools that used green building strategies throughout the United States and assigned dollar values to those benefits (Table 1).

Table 1: Financial Benefits of Green Schools ($/ft2) (Kats, 2006)

 

 Energy  $9 
 Emissions  $1
 Water and wastewater  $1
 Increased earnings  $49
 Asthma reduction  $3
 Cold and flu reduction  $5
 Teacher retention  $4
 Employment impact  $2
 Total  $74
 Cost of greening  $(3)
 Net financial benefit  $71

It follows that the benefits above could apply to all types of buildings. An extensive survey of the literature regarding the relationship between indoor environment and worker health by William Fisk (2000) concluded there is “relatively strong evidence that buildings and indoor environments significantly influence the occurrence of communicable respiratory illness, allergy and asthma symptoms, sick building symptoms, and worker performance”. Fisk estimated the potential annual value of improving indoor environmental quality in the US at from $6-$14 billion from reduced respiratory disease, from $1-$4 billion from reduced allergies and asthma, from $10-$30 billion from reduced sick building syndrome symptoms, and from $20-$160 billion from direct improvements in worker performance that are unrelated to health.

The Centres for Disease Control and Prevention hosted a workshop to initiate a discussion amongst a wide range of disciplines on the impacts of the built environment on mental and physical health (Dannenberg et al, 2003). The built environment has significant, yet variable influences on mental health as a source of stress, as an influence over social networks, through symbolic effects and social labeling, and through the action of the planning process itself (Dennard, 1997).  The LEED does not explicitly address issues of mental or physical health; however, the LEED does include extensive implicit health advantages (Table 2).

Table 2: Health Benefits of LEED

 

 Health Benefit LEED Credit (CaGBC, 2004) Impact
Reduced public health hazards SS 3 Redevelopment of contaminated sites reduces public health hazards 
  WE 2: innovative wastewater technologies reduces wastewater 
Reduced use of off-gassing chemicals EQ 4: Low-emitting materials

reduces indoor air contaminants that are oderous, potentially irritating, and/or harmful to comfort or well being

Walking and cycling  SS 2: Development density encourages development in urban areas
   SS 4.2: Alternative transportation bicycle storage and changing rooms 
   SS 4.4 Alternative transportation reduces parking requirements
Indoor air quality improvements EQ Prereq 1: Indoor air quality minimum indoor air quality standards 
  EQ Prereq 2: Environmental tobacco smoke prevent or minimize exposure to tobacco smoke 
  EQ 1: Carbon dioxide monitoring CO2 levels are an indicator of air quality
  EQ 2: Ventilation effectiveness ensuring sufficient levels of air change 
  EQ 3: Indoor air quality managed air quality during construction
  EQ 5: Indoor chemical and source pollutant control minimized exposure of building occupants to potentially hazardous particulates 
  EQ 6: Controllability of systems  ensures the occupant has control over the thermal, ventilation and lighting systems
  EQ 7: Thermal comfort humidity, temperature and airflow 
 Use of dayliighting EQ 8: Daylighting and views provides a connection between indoor spaces and the outdoors through the introduction of daylight and views 

 

Note: WE= Water Efficiency, EQ= Environmental Quality, SS=Sustainable Site

Critical Success Factors

Leaders and Champions. The City of Calgary's Sustainable Building Policy was initiated and driven by a small group of employees and city councilors with the support of local architects and consultants. Thus, it had both concurrent political and bureaucratic champions, as well as leadership from practitioners. The idea for a proactive policy came out of the experiences of Richard Allen, the city's employee responsible for energy retrofits of city-owned buildings at the time. Allen realised that it would make more sense to design energy efficiency into new buildings as opposed to retrofitting these buildings post-occupancy. The initiative also relied on compelling communicators to describe the case for the policy. Many other individuals also made significant contributions to the development and implementation of the policy.

History of Environmental Leadership. The City of Calgary has a long history of environmental leadership including a wind-powered public transit system, recent significant decreases in per capita water consumption, the development of a 100-year sustainability plan through imagineCalgary, tracking of performance through the State of Environment Reports (initiated in 1998), and a 50 percent reduction target for city greenhouse gas emissions by 2012. The sustainable building policy was built on prior learning and was a natural compliment to existing initiatives.

Acceptance of LEED as the Market Standard. There are a wide range of green building rating tools. Among them are Building Operations and Managers Association GO Green (Canada), the Comprehensive Assessment System for Building Environment Efficiency (CASBEE) (Japan), GB Tool (developed for the Green Building Challenge), Building Research Establishment Environmental Assessment Method (BREEAM)(UK), and the LEED.  In North America, the LEED has emerged, however, as the standard  for new construction. There are now LEED projects in 24 countries, 35,575 LEED-accredited professionals, and more then 867 million square feet LEED certified (USGBC, 2007).

 

Community Contact Information

Russ Golightly, Project Manager,
Water Centre, City of Calgary
PO Box 2100
Station M
Calgary, Alberta
P: 403.268.5979
E: ross.golightly@calgary.ca 

Karen Wichuk, Senior Sustainable Infrastructure Engineer
Corporate Engineering, City of Calgary
PO BOX 2100
Station M
Calgary, Alberta
P: 403.268.8843
E: karen.wichuk@calgary.ca

What Worked?

The City of Calgary's Sustainable Building Policy was implemented in an inclusive and careful manner beginning in the summer of 2002. The founding committee included representatives from all the departments, including Environmental Management, Water Services, Waste & Recycling Services, building operations, health and wellness and the Aldermanic Office. The multi-stakeholder approach to the development of the policy was key to ensuring corporation understanding and consequently buy-in. The combination of political and administrative leadership as well as representation from across the city's business units helped to integrate the policy into the city operations. In 2003, a pilot project encompassing new building construction was introduced and succeeded in gaining consensus from both council and committee. The scope of the pilot project was then expanded from new buildings to include major retrofits.

At the societal level, the policy successfully both internalises and mitigates costs that are typically carried outside of the economic system, costs that are borne instead by the ecosystem, human health, and public infrastructure.  The City of Calgary's policy essentially states that the city will bear the cost of reducing these impacts by building sustainable buildings. However, as it turns out the cost of mitigating greenhouse gas emissions, water pollution, and toxic indoor environments actually results in financial savings for the city. By internalising environmental costs, the city is saving money through taking a win-win approach as advocated, in particular, by Hawken et al. in their book Natural Capitalism (1999).

The City of Calgary has an unwritten policy of leading by example as opposed to legislation and this policy is very much in that vein. The effect of its program has been the extensive involvement of consultants in each of the city's LEED projects, providing a training ground of sorts. From these experiences, the consultants in turn have been active in promoting green building strategies to their clients in the private sector and encouraging them to undertake LEED projects. In 2005, three City of Calgary facilities received LEED certification—the Crowfoot Library, the Country Hills Multi-Services Centre and Cardel Place. By the end of 2005, there were nine projects listed for LEED certification in Calgary and by the end of 2006, there were 28 (CaGBC, 2007). While this increase follows the general trend for LEED certification, in 2007, Calgary had the third highest number of LEED-registered projects in Canada.

Ongoing measurement of the performance of the LEED buildings has demonstrated the following results:
  1. Cardel Place (LEED Gold) is designed to capture cold air from the outside and from the rink and melting snow for cooling purposes. Heat is reclaimed from the co-generation system for the swimming pool. The facility was designed to integrate naturally in the landscape, and by recessing part of the building into the hillside the insulating characteristics of the earth significantly reduce the building's energy needs as well as its exposure to rain, snow and wind. A study by Hemisphere Engineering Inc. compared Cardel Place against other recreation facilities: overall energy use index was approximately 20 percent better than the next best facilities and over 40 percent better than the least efficient facilities. Initial capital costs were 2 percent less than the closest facility and 15 to 20 percent less compared to the worst. Water reductions over the other facilities ranged from 65 to 90 percent (email correspondence with current Sustainable Infrastructure Manager, 2007).
  2. Crowfoot Library (LEED certified) used natural daylight, energy efficiencies and other strategies to reduce its total electricity requirements by more then 30 percent.

  3. Country Hills Multi-Services Centre (LEED Silver) achieved an energy performance 52 percent better than the national energy code requirements. 79 tonnes of construction waste was diverted from the landfill and the naturalised landscape is exclusively irrigated through storm water collected and filtered through an on-side retention pond.

The Water Centre was also influenced by the policy. The Water Centre is the largest office building built by the City of Calgary in the last twenty years and combines two large city business units that were previously distributed in five separate buildings. The use of an Integrated Design Process (IDP), a common green building design strategy, fundamentally changed the nature of the project. Originally, the Water Centre was intended to host 180 people, however, in the course of the design process it became clear that it would make sense to house all of the related city employees in a single space and so the project grew to house 300-400 offices and 400 field staff.

Green building aspects include 70 percent storm water reductions, 50 percent reduction in potable water, 60 percent savings in annual energy consumption over a standard building, ventilation using fresh air, and day-lighting. The landscaping includes 5 acres of native grasses and wildflowers, demonstrating the use of low-water use plants and materials. The expected lifetime of the building is 100 years, twice that of comparable structures. It is also anticipated that the building will improve delivery of water services in Calgary by facilitating improved communication between employees who were previously in different buildings. Total construction cost was $33 million.

What Didn’t Work?

The City of Calgary's Sustainable Building Policy still has its challenges and detractors and while it is widely adopted, issues remain. The biggest challenge to a complete uptake relates to organizational structure; city business units operate independently and there are seven units that own buildings.

In the case of the Water Centre, a key challenge was the on and off loading of team members. For example, the office people in the construction management company work on design and tender and then pass it onto others to build the project. The transfer of knowledge regarding the green building strategies from one group to another can slow the process down and extra budgeting for this component would have been helpful. In addition, some aspects of integrated design and decision-making may be compromised.

Financial Costs and Funding Sources

A key feature of the city’s policy was a commitment that the policy would not result in additional total building costs, and the Water Centre was a successful example of this commitment. Certain green building strategies including high efficiency filters, construction waste management, the purchase of green power and additional commissioning work added approximately $200,000 to 300,000 to the total (less then one percent on a project costing $33 million), however, most of these items pay back through savings in operational costs. The mechanical and electrical strategies, for example, resulted in energy savings with a 12- to 15-year payback (Interview with project manager, 2007).

There is considerable debate as to whether green building strategies result in significantly higher capital costs. A survey of six early green building case studies in Canada indicated that there was actually a capital costs saving of 5.6 percent (+5%,+8%, -41%, 0%, 0%, -5.6%) (McDonald, 1997). However, other studies in the US indicate, on average, small premiums (Kats, 2003, 2006, Bradshaw, 2005). A more accurate conclusion that parallels the results in Calgary is “Costs range widely; some projects added significant costs and others actually saved money. In every case, an integrated design process and early commitment to sustainable design enable high achievement” (Matthiessen & Morris quoted in MacDonald, 2005). In the case of the Water Centre, after the IDP and a decision to combine two city departments, the budget increased significantly; however the project manager indicated that green building strategies for a project this size do not cost more then conventional construction. Cardel Place, as well, illustrated that significant capital and operating savings are possible within a conventional budget.

A verification system is another aspect of the policy, addressing the question of how well the buildings are performing. The policy relies on LEED verification systems as long as the cost of LEED certification, including consultants and pertinent analysis is less then $5.00 per square foot. If the anticipated cost for certification is higher then $5.00 per square foot, the building is not certified, but is instead reviewed by an independent third party to ensure it meets the Sustainable Building Policy minimum level of LEED silver certification (City of Calgary, 2005).

Research Analysis

The City of Calgary's Sustainable Building Policy has been successful in delivering high quality, green buildings for city operations and achieved significant health and environmental benefits. While the policy covers only city-owned buildings, one interviewee indicated that consultants involved in city-owned green building projects were active in delivering green building projects to the private sector. The link, however, between city-owned green buildings and any uptake by the private sector of green building in Calgary is not clearly demonstrable, because the increase in green buildings in Calgary may also be attributable to a general trend of an increasing number of LEED-certified green buildings across Canada.

One component of the definition of sustainable development is equitable access to resources—ecological, social, and economic (Dale, 2001). While the City of Calgary's Sustainable Building Policy effectively addresses human health and environmental issues, and lowers the financial burden of city-owed buildings and infrastructure on future generations, it does not explicitly address this component of sustainable development. Other city programs including  Encouraging Sustainable Communities and the Affordable Housing Strategy, do, however, address these areas and members of the team responsible for the sustainable buildings policy are actively involved in these initiatives.

Detailed Background Case Description

In 2001, the City of Calgary (2001) passed a comprehensive environmental policy that focused on leadership: 

to conserve, protect and improve the environment for the benefit of Calgarians and the regional community. The City of Calgary will integrate sustainable social, economic, and environmental objectives into a co-ordinated decision-making process to maintain high standards of living, social harmony and environmental quality.

The city's Sustainable Building Policy (2005) came into effect on September 13th, 2004, after a year-long pilot program. The vision of the policy is as follows:

“The City will develop sustainable buildings that will enhance the indoor and outdoor environment, reduce the impact on natural resources and provide long-term savings to the citizens of Calgary.”

The policy defines a sustainable building as a building which:

“...integrates building materials and methods that promote environmental quality, economic vitality, and social benefit through the design, construction and operation of the built environment. A sustainable building merges sound, environmentally responsible practices into one discipline that looks at the environmental, economic and social effects of a building or built project as a whole. Sustainable design encompasses the following broad topics: appropriate management of land, efficient management of energy and water resources, management of material resources and waste, protection of environmental quality, protection of health and indoor and outdoor environmental quality and reinforcement of natural systems through the integrated design approach."

A key aspect of the City of Calgary's policy is its use of Leadership in Energy and Environmental Design (LEED) as a standard. LEED was developed by the United States Green Building Council (USGBC, 2007) a non-profit organization as a standardized system for rating new and existing commercial, institutional and high-rise residential buildings according to their environmental features. The LEED uses a point or credit system and based on the points achieved, assigns the levels of certified, silver, gold and platinum. LEED points are awarded in the areas of sustainable sites, water efficiency, energy and atmosphere, materials and resources, indoor environmental quality and innovation and design process. The Canadian Green Building Council (CaGBC) has modified the LEED standards for the Canadian context and is now certifying buildings in Canada.

A second important component is the policy's inclusion of life cycle analysis. A significant barrier to green building projects is a higher initial or capital costs, costs which frequently deliver both environmental benefits and operational savings, such as reduced electricity or water consumption over the life of the building.  A conventional costing analysis considers only the capital costs and does not account for benefits over the life cycle of the building. The City of Calgary's policy specifically supports the life cycle costing approach with the goal of achieving the highest, most cost-effective environmental performance possible over the life of the facility, a significant shift in the city's approach to financing buildings.

In 2004, the City of Vancouver was another early adopter, creating a similar green building policy that committed all city projects to meet LEED, but at the gold level. The city's green building strategy, however, is a work-in-progress including a by-law review that is likely to include a regulatory component for all buildings constructed in Vancouver (Mikkelsen and French, 2005).

Strategic Questions

  1. What are the key barriers to implementing sustainable building policies in other municipalities?

  2. What is the impact of building design and green buildings in particular on mental health and worker productivity?

  3. How can municipal or city policies address the issue of higher capital costs that result in long term benefits?

Resources and References

Bradshaw, William et al (2005). The Cost and Benefits of Green Affordable Building. New Ecology Inc and  Tellus Institute. Available at www.newecology.org.

Canadian Green Building Council (2004). LEED Green Building Rating System: Reference Package for New Construction and Major Renovations Version 1.0. Available at www.cagbc.org.

Canadian Green Building Council (2007). Database of LEED registered projects. http://www.cagbc.org/leed/leed_projects/index.php Accessed March, 2007.

City of Calgary (2001). City of Calgary's Environmental Policy. www.calgary.ca. 

City of Calgary (2005). Sustainable Building Policy. www.calgary.ca.

City of Calgary (2006). State of the Environment Report- Third Edition. www.calgary.ca.

Dale, Ann (2001). At the Edge: Sustainable Development in the 21st Century. Vancouver: UBC Press.

Dannenberg, Andrew et al (2003). The Impact of Community Design and Land-Use Choices on Public Health- A Scientific Research Agenda. Public Health Journals. American Journal of Public Health. September, 2003. Vol. 3, No. 9.

Dennard, Linday (1997). More then Bricks and Mortar? Mental Health and the Environment. Human Relations. A review of a book by David Halpern. Vol. 50, No. 4.

Fisk, William (2000). Health and Productivity Gains from Better Indoor Environments and Their Relationship with Building Energy Efficiency.  Annual Review of Energy and the Environment. 25:537–66.

Hawken, Paul, Lovins, Amory and Lovins, Hunter (1999). Natural Capitalism: Creating the Next Industrial Revolution. Little, Brown and Company. Website: http://www.natcap.org/.

Kats, Gregory (2006). Greening America's Schools: Costs and Benefits.  Capital E. For the American Federation of Teachers, American Institute of Architects, American Lung Association, Federation of American Scientists and the US Green Building Council.

Kats, Greg et al (2003). The Costs and Financial Benefits of Green Buildings.  Sustainable Buildings Task Force.

McDonald, Rodney (2005). The Economics of Green Building in Canada: Highlighting Seven Keys to Cost Effective Green Building. Thesis for Royal Roads University.

Mikkelsen, Dale and French, Trish (2005). Vancouver Green Building Strategy. Standing Committee on Planning and the Environment. City of Vancouver.

NRCAN, (2007). Update of Commercial Building Incentive Program 2006-2007 Funding. Office of Energy Efficiency. http://oee.nrcan.gc.ca/commercial/newbuildings.cfm.

United Nations Environment Program (2007). Buildings and Climate Change: Status, Challenges and Opportunities. www.unep.org. Accessed March 20, 2007.

United States Green Building Council (2007). Green Building, USGBC and LEED. www.usgbc.org.

chrisling
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I chose this topic because of my interest in the development and implementation of best practices in sustainable building infrastructure. It was interesting to see that the City of Calgary initiated long term planning for future development; and, to be one of the first (and leading) examples of how policies are implemented in order to support the environment while reducing the overall ecological footprint. It was noted that the buildings that make up a city are one of the largest contributors to GHG emissions due to its heavy reliance on non-renewable energy sources, the use of unsustainable building materials as well as improper waste management practices. The combination of these factors affects the condition of the environment. According to the Canadian Research Connections (CRC) website it was brought to my awareness that “The materials used for new construction of buildings and repairs and renovations of existing buildings, by some estimates accounts for 40-50% of the total flow of raw materials in the global economy (ibid) “ (CRC, n.d). That is a huge amount of material. So it remains evident that in the building and construction sector, attention needs to be drawn about where materials are coming from and the embedded environmental costs that are associated with these materials. Additionally, calculating environmental costs (or valuation of ecosystem services?) still remains an issue.

What was interesting to note was that, the implementation of green technology significantly improves the condition of a building as well as reduces the environmental impact; similarly, additional health benefits were related to incorporating these environmentally friendly measures (social benefits).

Strategic Questions

1. What are the key barriers to implementing sustainable building policies in other municipalities?

Some of the barriers associated with sustainable building in other municipalities are that the initial cost of investment is high. Some cities do not have the landscape to support such alterations. It is important to have a good team with government support along with professionals in the building sector so that proper planning and implementation of policies can be practiced.

2. What is the impact of building design and green buildings in particular on mental health and worker productivity?

Absenteeism is reduced, the occurrence of asthma attacks, cold and flu are minimized in which productivity levels increase as a result. It was also noted that the built environment has an impact on overall stress levels. This makes sense because people are creatures of the environment, whether it is natural or built; it does tend to affect our well-being.

3. How can municipal or city policies address the issue of higher capital costs that result in long term benefits?

It would be helpful to provide examples of cost-benefit analyses to companies (potential building projects) so that investors and stakeholders can evaluate how integrating green features lead to savings. It is important to see how costs (whether social, environmental or economical) are mitigated. A city’s policy should ensure that all public buildings are either built green or retrofitted, while grants can be given to private building owners to help with the costs that are associated with sustainable building projects.

Permalink

Leadership By Example – Towards Green Buildings: Calgary

As a Calgary resident, it is encouraging to review this case study and appreciate the City of Calgary’s commitment to “leadership by example”. This case study also provides a solid historical foundation for understanding where Calgary was at in 2004 and how far they have come in blazing a path towards adoption of Sustainable Building Design in Calgary.

This case study clearly shows how Calgary was motivated to use their position as a land holder and operator of municipal buildings to implement a triple-bottom line approach (economic, social and environmental) to new and existing buildings. By adopting a the LEED standard for new construction and renovation, City projects can be evaluated and continually reported on through Life Cycle Costing. Further the City had begun piloting the Go Green standard of BOMA (Building Owners and Managers Association), which has since evolved into the BOMA BEST (Building Environmental Standards) program, version 2 (BOMA, 2013).

As the City of Calgary triple-bottom line benefits become evident and are reported upon this encourages other builders and operators to explore this approach. A recent news article (http://metronews.ca/news/calgary/592779/return-on-calgarys-leed-gold-in…) , reported that the City was reaping a benefit-to-cost ratio of-10-1 to 12-to-1, that is for every dollar spent on a LEED Gold certified building the City was achieving from $10 to $12 of triple-bottom-line benefits. This type of life-cycle-costing and the ensuing free advertising helps government truly fulfill the “leadership-by-example” role and provides a clear demonstration to the business community that the spectre of short-term planning initiatives no longer have a place in development/redevelopment decisions.

The case study explains how the City of Calgary’s Sustainable Building Policy was initiated and driven by small group of employees and city councillors with the support of local architects and consultants. Given the timing of the implementation, one suspects that Calgary may have also been motivated by a 2005 Federation of Canadian Municipalities Report (Anielski & Wilson, 2005) stating Calgary had the largest ecological footprint in Canada. Irrespective of motive, Calgary acted to introduce numerous footprint reduction strategies including waste and water reduction initiatives, a triple-bottom-line policy, sustainable transportation initiatives and the sustainable building policy, (City of Calgary, 2010).

The City of Calgary’s 2011 Sustainable Building Policy Annual Report, (City of Calgary, 2012) lists 12 LEED-certified City-owned and City funded buildings, including fire stations, community centres and maintenance facilities. Also encouraging is the recent news from the Canada Green Building Council reporting that the 1000 LEED projects landmark has now been reached in Canada (Green Building Council, 2013.May), with Alberta leading the way with 29% of all LEED registered projects in Canada (Canada Green Building Council, 2012, October).
The City has also achieved LEED platinum certification on the redevelopment of a downtown, 80-year old municipal building (http://www.calgarycitynews.com/2013/05/the-city-of-calgary-celebrates-f…) , showing they are intent on not solely resting on the laurels of LEED gold, and striving towards even higher standards. Further a variety of other recently completed non-municipal buildings have also achieved or are in the process of achieving LEED Platinum certification including the Calgary City Centre Building (http://calgarycitycentre.ca/leed-platinum.php), Eighth Avenue Place (http://www.eighthavenueplace.com/news_a22.php) and two new University of Calgary buildings, the Energy, Environment and Experiential Learning Building and the Child Development Centre (http://www.avenuecalgary.com/blogs/big-idea-u-of-cs-eeel-building-gains… ) Even the oldest operating school in Calgary, the 100-year old Connaught School (http://www.cbe.ab.ca/new/spotlights12-13/121105_historic_school.asp) , is now LEED platinum.

Knowing several City employees I must also comment on the intangibles of the City approach, specifically the pride several employees relay to professional peers when discussing the buildings they work in. To say some employees “gush” over their buildings would be an understatement. I have attended several meetings where staff takes unabashed pride at listing the LEED characteristics of the buildings they work in, from energy and water savings, bike sharing and day-lighted work spaces. This enthusiasm can do nothing but motivate other professionals to seek similar benefits in their workspaces.
This employee wellness aspect is touched on by the case study in referencing the implicit health advantages of LEED on aspects of mental and physical health as well as the Centre for Disease Control and Prevention’s (CDC) discussion on the impacts of the built environment on mental and physical health. These links require further in depth evaluation, however as a the human health impact of “tight” buildings have been called into question report especially the health impact, caused by reduced fresh air circulation and the potential for increased toxic exposure to the off-gassing of building materials (Wargo, 2010). Clearly this is an avenue for further study that requires a balanced approach to reconciling the relationships between new building standards, employee health and concern over the ecological footprint of buildings.

All in all this case study was an excellent introduction to one municipality’s experience in the implementation of a “green” building policy. The ongoing delivery of this program is achieving real results and the ongoing public interest and adoption of the LEED certification shows that significant progress can be made when an organization steps up and shows “leadership by example”.

References

Anielski, M., & Wilson, J. (2005). Ecological Footprints of Canadian Municipalities and Regions. The Canadian Federation of Canadian Municipalities. Edmonton, Alberta: Anielski Management Inc. Retrieved from http://www.fcm.ca/Documents/reports/Ecological_Footprints_of_Canadian_M…

Building Owners and Managers Association. (2013). The BOMA BESt Program: An Introduction. Retrieved from http://www.bomabest.com/wp-content/uploads/The-BOMA-BESt-Program-An-Int…

Canada Green Building Council (2012, October). Alberta leading LEED in Canada. Perpectives Alberta Chapter. Retrieved from http://www.cagbc.org/AM/PDF/abcagbc/perspectives-oct-v1.html

Canada Green Building Council (2013, May 21). Canada Green Building Council celebrates 1000 LEED certified projects in Canada. Canada Green Building Council. Retrieved from http://www.cagbc.org/AM/Template.cfm?Section=News_and_Media_Room&Templa…

City of Calgary. (2010). 2010 State of the Environment Report . 4th Edition. Retrieved from http://www.calgary.ca/UEP/ESM/Documents/ESM-Documents/2010-state-of-the…

City of Calgary. (2012). Sustainable Building Policy. 2011 Annual Report. Building a Great City. Retrieved from http://www.calgary.ca/CS/IIS/Documents/About-land-information/2011-SBP-…

Wargo, J. (2010). LEED Certification, Where Energy Efficiency Collides With Human Health. Environment and Human Health Inc. Retrieved from http://www.ehhi.org/reports/leed/LEED_report_0510.pdf

United We Can

United We Can

Published December 20, 2006

Case Summary

In five years, United We Can, a downtown eastside Vancouver recycling project, evolved from a loose ad-hoc network of “binners” (dumpster divers) into a thriving business enterprise and an increasingly healthy community of workers engaged in providing an essential recycling service to their broader community. Today, United We Can employs 33 people full-time, most of whom had not been previously employable. On average, there are 700-750 street people visits a day, with 300 core binners coming every day. United We Can has an annual revenue of 1.6 million dollars, and recycles 50,000 bottles a day, processing more than 20 million cans and bottles each year, all of which would be lost in the waste stream without this enterprise.

Sustainable Development Characteristics

United We Can is a concrete example that by doing something good for the environment (the ecological imperative), in this case reducing waste through recycling, you create jobs (the economic imperative), thereby augmenting agency (the social imperative), and is one of the few concrete examples of ‘achieving sustainable development’ (Dale and Robinson 1995) in Canada.

This case study is about how people in a ‘marginalized’ community self-organized and then accessed outside resources to move from surviving to getting ahead by creating their own physical place, a recycling depot that makes significant reductions to the traditional waste stream, that would otherwise not occur without this social enterprise. This physical place then provided a space to facilitate building collective social capital through increased connection and a sense of community, leading to psychological space for some, and for many, personal recovery.

United We Can is the only social enterprise in this country that fundamentally integrates the ecological, social and economic imperatives equally. Many initiatives are now attempting to reconcile ecological and economic imperatives, whereas the social dimension is always forgotten. Their organization is also contributing to the revitalization of a downtown community in the heart of Vancouver, that many define as marginalized.

Critical Success Factors

The following factors were identified as being crucial to the success of this initiative:

  • initial seed funding from local socially progressive enterprises such as VanCity;
  • strong leadership from within the community;
  • ability to access diverse types of social capital;
  • progressive provincial and municipal policy development;
  • government regulatory changes to the bottle deposit system at critical junctures;
  • the project had the time and space to self-develop and evolve within its own timeframe and was not driven by externally imposed deadlines or accountabilities;
  • the presence of other non-government organizations in the same field, such as Encorp Pacific Canada;
  • access to critical seed funding to build capacity.

Community Contact Information

Ken Lyotier
Executive Director and Manager
39 East Hastings Street
Vancouver, BC V6A 1M9
Tel: 604. 681-0001
Email: uwcbd@telus.net

Sandy Sigmund
Marketing Manager
Encorp Pacific (Canada)
Tel: 604. 473-2406
sandy@encorpinc.com

What Worked?

  • existing community experience with the activities and a deep understanding of community challenges (this was not a new activity introduced from outside the community);
  • community-led and driven;
  • a strong belief and vision in the “possibility of change”;
  • visionary leadership by its founder;
  • progressive municipal policy development;
  • immediate tangible benefits and services directly to the community;
  • prudent internal financial management;
  • building of strategic alliances external to the community;
  • external communications.

What Didn’t Work?

United We Can is now at another critical juncture in its evolution, very typical of small businesses as they seek to diversify both their leadership and increase skill sets and training, and as they try to expand the scale of their operations. Its very existence, in spite of its success, is critically dependent upon decisions now being considered by the City of Vancouver. The City of Vancouver is now locking some of the garbage bins in the alleyways, and the two largest commercial waste collectors who own the large bins (Waste Management and BPI) are complying with the directive from the city. Ostensibly, they are being locked to prevent fires or people sleeping in them and then getting caught when they are emptied in the morning. There is anecdotal evidence that some Vancouver residents object to the binners scavenging through the garbage in what is essentially their urban backyard. It is hoped that the initiative undertaken by another group of binners, the creation of a Binners Association, where each binner is given an identity card, a variant on a union in some ways, so that police and residents will know they are ‘employees’ of United We Can will alleviate some of these concerns.

Financial Costs (A) and Funding Sources (B)

A

Since 1995, United We Can is now self-sustaining and runs as a traditional business enterprise.

B

  1. First United Church (Dendorff-Morris Trust Fund) $150.00 Victoria Park Square

  2. VanCity Community Loan of $12,500

  3. Anonymous benefactor donation of $12,500

  4. Prior government funding for rent and wages to build internal capacity

Detailed Background Case Description

A binner is a street person who takes recyclable material from the big blue garbage bins hidden in the back alleys of downtown Vancouver and returns them to retailers for money. Prior to the establishment of United We Can, binners were dependent upon the largesse of store owners, who were often adverse to having street people seen in their stores, and resented taking back recoverables that they had not sold, and often convinced the binners to accept goods in lieu of cash, in some cases, items such as chewing gum.

United We Can was founded by Ken Lyotier, himself a ‘dumpster diver’ or ‘binner’. In five years, it grew from a loose ad-hoc network of binners to a social business enterprise providing an essential infrastructure service to the broader community, recovering over 20 million cans and bottles a year, that would otherwise have been landfilled. They recycle 50,000 bottles a day, which averages out to 100 bottles sorted each minute at their depot. They average 700-750 street people a day, with 300 core binners every day.

In 1992, Ken Lyotier and a friend organized a one-day bottle depot in Victoria Square, a local park, to pay street people to bring in empty cans and bottles, which at that time were not covered by the current bottle deposit system. The event was a big success in terms of the media coverage of the ‘mountain of garbage’ collected and of the social capital subsequently built between the binners, normally a very solitary occupation, as they waited to be paid for their shopping carts of non-refundable bottles and cans.

The Human Resources Ministery of the British Columbia government approached the organizers to learn what had happened, and suggested that consultants be hired to organize further community workshops. The organizers of the original one-day depot convinced the Ministry that workshops should be organized from within and by the community, and that the participants should be paid as consultants for their time. Again, street people lined up for the workshops at local community centres, and had a lot of expertise to share with the government officials.

From these workshops, the binners, again building collective social capital through simply connecting with one another, realized they could run their own bottle return system, although it took about another four years for the core group to make their vision operational. It took about three years for the group to incorporate as a non-profit organization. Following this incorporation, a line of credit was secured with VanCity, and with a loan of $12,500 from their Community Loan Fund and $12,500 from a benefactor, United We Can was established as a formal bottle deposit. In its first year of operation, 4.7 million containers were recycled putting $360,000 back into the community through handling fees. At this time, the provincial government paid for the rent and the initial wages for the men and women working on the project.

The operating principle behind the organization was that it would hire people who would not be hired by anyone else, and there would be no exclusions because of active addiction or health. Ken Lyotier became its Executive Director and Manager. There were several operational difficulties in the first years, specifically convincing many of the binner community to become involved. Because the project’s wages and rent were provided by the government, the group was able to initially bank all revenues. As the project grew, a major problem developed when handling fees did not cover costs. However, in 1998 the provincial government brought in new regulations to include containers not earlier covered (juice and water) and, in 1999 when polycoated containers were added, United We Can began to make money, still continuing to bank as much as it could. The organization achieved charitable status in 1996.

Following on this success, there are currently four other business streams in development. These are: The Collection Services, which through truck and tricycle hauling, is now offering container collection directly from larger volume commercial and residential consumers in the downtown area; The Bike Works which offers qualified instruction, sales and repair tools for low-income residents and depot users who need to maintain their bicycles and, as well, maintains a fleet of bicycles for small-scale local pickups; The Bintek Computer Lab, using the recycled computer equipment acquired from dumpsters by binners and received by donation, rebuilds consumer-ready systems, which are then sold at affordable prices to low-income residents; and Happy Plants, which ‘recycles’ plant cuttings taken from the garbage and grown into larger plants for sale to the wider public. In addition, The Crossroads & Lanes Community Clean Up campaign is a public space environmental clean up campaign designed to reclaim city lanes and make them vital links in the urban landscape.

Strategic Questions

  1. Will the City of Vancouver and the Greater Vancouver Regional District working together with Encorp Pacific (Canada) develop a strategic partnership with United We Can, which integrates social and environmental policies to produce more efficacious results than isolated planning? Or on the other hand, will they lock down the dumpsters and effectively reverse the successes already achieved?

  2. Will the service agencies working in the Downtown Eastside be able/willing to change their perspective to one based on social capital and how would this approach apply to United We Can?

  3. Can United We Can successfully diversify its leadership and train others to take on more leadership roles?

  4. Can United We Can develop a leading-edge and innovative waste management plan for the future that integrates environmental, social, and economic policies allowing it to become a showcase for sustainable community development or allowing it to become sustainable in the long term?

  5. Will municipal and provincial governments commit to investment strategies that institutionalize projects like United We Can into their waste management systems?

  6. Will it be possible to have unprecedented cooperation between government departments and levels of government, and to develop successful strategic partnerships between the private sector bin owners and the product manufacturers to make the United We Can type of project sustainable in the long term?

chrisling
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I'm posting to make sure I've figured out how to do this (I joined the space over a year ago but it's been a while since I posted). Clearly, I’ll want to consider the case study in more detail and plan to do so on the weekend.

In 2000, I was in Manchester taking the AA1000 Course (a sustainability assurance standard) from the Institute for Social and Ethical Accountability http://www.accountability.org.uk. As part of our program, we went on a tour of a social enterprise which is now known as FRC Group http://www.frcgroup.co.uk/, a furnishings and removals business which was founded in 1988 in Liverpool.

I just did a quick surf of the internet to see what was happening with FRC now and found a case study about it on the Social Enterprise Coalition website http://www.socialenterprise.org.uk/Page.aspx?SP=1733. Like any enterprise (social or traditional), FRC has its challenges. What I found interesting reading the FRC case study was that the City of Liverpool’s council has a Social Economy Team.
One of the questions for our case study on United We Can relates to whether governments would commit to investment strategies to institutionalize social enterprises such as United We Can. I was curious about the governance structure for the City of Vancouver and whether it is even set up to do so. While I didn’t do an exhaustive review, I did find the list of Standing Committees. The only one which seemed might be appropriate for this question is the Planning and Environment Committee. According to the City of Vancouver website,

“the objectives of the Committee are to deal with neighbourhood planning and protection; environmental issues; community issues; and cultural and ethnocultural issues. Its current topics include local area planning programs, zoning issues, housing initiatives, social policy development, children's policy, Vancouver Arts initiatives, continuing public health care initiatives, heritage matters, noise complaints and environmental issues.”

While some of the objectives and topics of Vancouver's Planning and Environment Committee touch on the periphery of United We Can’s concerns, it doesn’t appear that any encompass all three imperatives of sustainable community development. I suspect that the Liverpool Social Economy Team is more intentional about the three imperatives in its deliberations particularly given its support of and business transactions with FRC.

As alluded to earlier, I only poked around a little bit on the Vancouver and Liverpool websites so I don’t have the full picture. Having said that, perhaps one of the ways in which all social enterprises could thrive in Vancouver (including United We Can) would be to refresh the objectives of the Planning and Environment Committee to take an integrated approach to sustainable community development. Of course, this may already be the case but Vancouver’s external communication on its website depicts the Committee’s approach in silos.

As we’ve discussed already, our government structures are sometimes slow to keep pace with emerging realities despite the good intentions of members of the public service. But that shouldn’t stop the pursuit of positive changes particularly in a way that engages in dialogue with those affected by the decisions being considered which, in this case would include United We Can, local businesses, local communities and residents.

More later.

Laura de Jonge

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In Vancouver's East End, the residents are considered a social issue (a politically-nice way to say a problem). United We Can demonstrates a successful application of an unconventional approach. It also demonstrates that the approach to the East End can be successful with focused, incremental steps.

With the challenges that United We Can currently faces, it's interesting that it's external forces that are threatening to undermine its success.

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This is a pretty fascinating story about what one/more individual(s) from within a community can accomplish. What strikes me as particularly innovative is the following:

The organizers of the original one-day depot convinced the Ministry that workshops should be organized from within the community, and that the participants should be paid as consultants for their time.

We so often turn to "experts" who are from outside a situation, but who have educational/other credentials, and silence the voices of the critical group of interest in doing so. Had the control of the situation been lost at this critical point, in handing over the project to consultants, I am sure that the project would not have gotten as far as it did (engagement would have been lost and it may have foundered there). I guess some credit is due to the city of Vancouver for pursuing this somewhat unorthodox approach, in paying the community participants, although certainly the individuals who acted as spokespersons for the community did an outstanding job in selling this alternative way of following up on the initial success.

After I posted the above comment, I thought a bit more about the benefits of having the community itself organize the structure of their enterprise. Does this mean, in Pille's terms, that there would be better structural coupling than had a consultant developed the project? By that I mean that the organizers were very familiar with both the niche/environment that existed in Vancouver and the structural elements (i.e. the street people)who would be part of the organization interacting with the environment/niche, and the organization was thus perfectly tailored to the environment due to this self-organization. (Sorry if this is confusing, I am trying to think and write in Pille terms and am finding it somewhat awkward). In other terms, this is simply that governance based on in-house expertise/local wisdom about the surroundings/circumstances will result in more appropriate design.
Claire

I think you hit the nail on the head Claire. In community development consultants are often brought in to assess and evaluate the 'situation' and offer 'recommendations'. In international development this is known as a Rapid Rural Appraisal (RRA). Keep in mind the 'rural' aspect is a bit derogatory as the methods are not very different to those used in urban community consultation they are just applied to a rural context. RRA methods do work in the right context, but not when your dealing with an issue that is rooted in social capital and social trust. The alternative method, which is what Ken and the other organizers used, is known as Participatory Rural Appraisal. These initiatives are initiated by the community who may ask facilitators (acting as a coaches) to guide the process. This is community empowerment, and can act as a catalyst for increased social capital and social trust.

This is where structural coupling comes in. Community members often know what works best in their context and can tailor solutions that take into account the local condition. If the City of Vancouver (CoV) had brought in a consultant to organize a meeting and evaluate the possible solutions the process most likely would have never begun because the process would not be tailored to reflect even the simplest things like when and where is the best place to conduct the meeting. If you picture Pille's bubble figure she used to describe structural coupling the community is one bubble with lots of intricacies. The initial meeting and what came to be United We Can is a blank bubble. When this blank bubble is handed over to the community to mold and shape to reflect their unique set of circumstances (ones that only they are really aware of) and their beliefs/values, the potential is awesome. People can have relationships with process and policy just as they can with a person. Having a consultant set up a process and implement a policy with little involvement of the community is similar to having a blind date setup up by a friend...if that friend knows you very well it may work, if they don't it will probably fall apart.

Subsidiarity: governance (design and implementation) at the level of society closets to the activity being considered. As you noted Claire, this works because the dialogues and decision-making that occurs is informed by local beliefs and values regarding local 'societal conditions' (a term I coined for my thesis which refers to such things as
• Societal interactions (e.g. how decisions are made, resource distribution, etc.);
• The types of institutions that are present (government, private industry, economy, religion, civil
society);
• Reliance on the environment and its quality;
• The relationships between community members; and
• The history of the conditions in the community. )

The outcome is buy-in and trust in the process and policy, things that are essential to success.

I think this is can be extended to how many businesses conduct their work (hence corporate social responsibility) because businesses, like governing, often forget that their business (or policies) cannot succeed without the buy in of their consumers (or citizens).

sorry for the rant :)
C

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I'm not sure about the willingness of the service agencies in the DTES to change to a social capital perspective as I see that this is a matter of interpretation. From the quick research I did, it seems that they are dealing with a social aspect... i.e. the services they render are mostly related to health care, addictions, housing etc. but not necessarily all components of social capital.

From the list of services and their descriptions I had a thought that perhaps in dire situations, one overlooks the environment and sustainable development for more immediate needs such as food, clothing, shelter, safety etc. and that perhaps this is what the service agencies see as all that's required for social capital.

As for how the social capital approach could work for United We Can (UWC), I think the hiring criteria for UWC was one of the keys to their success. Exclusion of certain members of society due to addictions etc. could result in loss of potential human resources. I can see though why the service agencies may screen certain people out due to restrictions or stipulations on their funding (e.g. only helping recovered addicts), and/or their own personal mandates. Redefining their concept of social capital and acting on it, could result in the introduction of all those services to people who may not have willingly taken such services.

-Nana

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Wasn't Louise Comeau fantastic today? She has such passion, understanding and presense.

She reminded us about the importance of political leadership. She was glowing about your B.C. Premier. "He gets it." And because he gets it, he makes things happen, such as the carbon tax.

She reflected differently on the failed prime ministership of Paul Martin. Such a wasted opportunity. (I won't get into the irony of the Cretienites, figuratively from the grave, being able to poison Martin's potential Camelot.)

So very often, we work within bureaucratic structures to try to effect change, and sometimes we are able to achieve some significant advances. Sometime, we're not.

Louise reminded us today what can be achieved with real leadership from the top. For United We Can, the leadership may have to come from the municipal level. Does Vancouver have another Gordon Campbell? How about a Louise Comeau?

What struck me most about Louise Comeau was her courage. Although it's taken me a few days to post, that's allowed me to ponder after I wrote down “courage” during her presentation. I found this lovely write up about the word “courage”:

• “Courage comes from an Indo-European root that gives us heart, cardiac, cordial, core and record among many other "heartful" words. Courage, at root, is cour (heart) plus - age (process or realm). So courage grows out of a sense of the how and where of the heart. Courage is heart-work. Deepening our sense of courage we might ask how does the heart work ... not in a medical sense but an experiential sense? The answer is obvious to all who have listened to or felt their pulse ... the heart works one beat at a time. It is the mortal tempo that frames the mystery of our lives. Imagine it as a stone drop spindle rising and falling to spin our story's thread. Heart work, courage, is a continuum; the thin strong thread twisted between eternity and our mortality. Courageous virtues are not recklessness, bravado or ferocity but steady careful attention to the detail of daily mystery. Courage's deepest intuition and wisdom is to drum eternity into time so it is seen, felt, remembered and given away. All living beings share this rhythmic ringing of the death tempered edge of eternity, the faithful witness of the everyday wonder we conspire to inspire and pass on.” http://www.thelateralline.com/tom_jay/on_courage

I think that Louise embodies these words. Whether or not you agreed with her positions at the time, the activist path that she chose for herself is not an easy one and I’m sure she was very lonely at times.

I thought of my own work within a corporation which is, of course, very different but at times requires courage. We all need to have it. I then thought of the word “encourage” or to give heart. I thought about some of our conversations and Rick Kool’s talk a couple of years ago about how the environmental movement sometimes comes across with despair which can repel people. I’ve been thinking a lot about this and have caught myself not always being encouraging (“reckless, bravado or ferocity” as noted above).

One of Ann Dale’s messages is that we need to bring more kindness and compassion to our movement (and our lives generally). I take that to mean, in part, to encourage or give heart to others. Our voices are so very important and I want to use mine to "encourage" rather than "discourage". When I think back to our World Café with the MAL program and talking about great leaders that I’ve known, I would have to say that the common thread among them was their ability to encourage others.

I’m looking forward to hearing Ken Lyotier’s story of courage this week.

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rkustra states that: Vancouver's East End, the residents are considered a social issue (a politically-nice way to say a problem).

The United We Can approach, rather than pursuing only social issues such as drugs, crime, housing etc. tackles all the imperatives - environmental (recycling), social (acting as a focus for social networking and support) and economic (providing and income for marginalised people normally excluded from the economy).

This approach is having significant positive benefits in the community.

The question is, is this because all three imperatives are being addressed? Or is this link to sustainable community development largely irrelevant to understand the project.

Perhaps I am misunderstanding Chris' comment, but I don't know if we can apply causality here...in that I don't think it is possible to say that the approach was successful/the outcomes beneficial because all three imperatives were addressed (i.e. the end was determined by the process).

I imagine that the project was not designed to tackle all three imperatives - it may have been more of a coincidence of factors in time. I remember once hearing an author speak about a book he had written while his marriage was breaking up. He related that a reviewer had written that there were strong themes about relationships in his novel - which surprised him greatly. He hadn't designed the book to have specific themes, they were just inherent in the writing as it emerged. It seems like the three imperatives coincided in this project without any intent to design it as such. The social and economic aspects are perhaps necessarily there in any project dealing with a marginalized community, but the fact that the enterprise the project was built around was recycling was not by design to include an ecological component in the project.

That the inclusion of this third (environmental) dimension of sustainability may have influenced its success is undoubtedly true, however, in that the enterprise was acceptable to many people because it was ecologically beneficial- and thus beneficial to all. However, maybe people value the thriftiness of making money from the waste stream as much as they value the ecological component of recycling.

On the other hand, maybe the social capital produced through this project/program is amplified because of the three imperatives being addressed - in that the project can resonate with, and generate support from more groups/networks because it is integrated.

Claire

I agree with Claire that perhaps this was a combination of actions that occurred as coincedences. Perhaps the aim of the group was not environmental at all and their pursuit of economic and social capital resulted in an inderect benefit for the environment.

I think this is why there is difficulty in expansion of the services by united we can. The same economic and social capital emperitives are not seen as prioities elsewhere (outside of their organization or community). Success for them has bred notriaty and attention from the rest of society who are not necessarily seeing the economic and environmental benefits, but noticing only potential (perceived) social issues from united we can's activities.

-Nana

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Claire's right. The bottles are something of financial value that the addicts can recover and sell to the depot.

I wonder why United We Can has not expanded its operation to other revenue streams. My supposition is that there is nothing else that is condusive to the capacity of the addicts. When it comes to the recycles, they can collect and drop off the items whenever they are able. There is very little in our structure economic system that allows that degree of individual freedom.

Too bad they couldn't grow a community garden on asphalt.

The challenge now being faced by United We Can made me reflect on one of the lectures last week. Among the greatest threats to social capital are vested interests, alienation, distrust, disconnection and anomie. But United We Can has demonstrated an ability to rise about those challenges in the past, and will have to draw on all the strengths of its leadership and its supporting network once again.

I apologize for the typos -- the program is not allowing me to edit this before posting.

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I started thinking this potential GVRD policy through, thinking of the potential outcomes. While it could be an all out poor policy for the UNited We Can community, maybe there is an opportunity for the community to team with industrial, commercial and residential building owners (or who ever is responsible for arranging waste management) to cooperate in an advanced recycling program. This might involve a Vancouver wide program to increase the use of recycling bins by residents and businesses. If increased waste seperation could be achieved, the result would be a more efficient process for binners to obtain the recyclables and a safer working environment so that they are not dumbster diving. If this initiative was begun in advance of a lockup policy, its possible the impact of the policy could be limited. In essence UNited We Can would be expanding its building pickup program, but instead of using trucks to do pickup, members of the community would be doing the collection as per usual.

This would be a great opportunity for companies and bulding stratas to improve their community and meet their social and environmental sustainability goals

ideas...thoughts?
(I apoligize if my ideas are a bit scattered or not complete, I was a bit tired when I wrote this. I would be happy to clarify if need be)
C.

It's likely time in our discussion group to re-visit the basics: The City is requiring the bins to be locked, ostensibly "to prevent fires or people sleeping in them and then getting caught when they are emptied in the morning. There is anecdotal evidence that some Vancouver residents object to the binners scavenging through the garbage in what is essentially their urban backyard."

What are the options for United We Can? Here are three (you might suggest more):
1. We're told that another group of binners is giving identity card to binners so that police and residents will know they are ‘employees’ of United We Can.
2. United We Can could challenge the validity of the rational for locking the bins.
3. United We Can could try to dialogue with other stakeholders to see if there are alternative solutions that meet the needs of the other stakeholders and United We Can.

I'm not sure what the first option will produce. Since the binners and United We Can carry little political power, option 2 sounds pretty risky. The third option seems a better approach. It could also build more long-term social capital within the total community.

Whatever course of action United We Can chooses, it may have to look for support from its broader constituency. This sounds like a live-or-die situation in which United We Can will need all the allies it can muster.

Carlos and Ryan, what you are talking about in terms of finding solutions is what I’ve heard coined as “moral imagination” which has been described by Johnson (1993 as cited in Tuana and Lau, n.d.) as:

“an ability to imaginatively discern various possibilities for acting in a given situation and to envision the potential help and harm that are likely to result from a given action.”

In Calgary, we had a recent example of applying moral imagination to a problem. As many know, homelessness is a huge challenge in many urban centres. The severity is amplified during periods of extreme weather where people can literally freeze to death. As it is, our local shelters are packed to the rims.

(Just as an aside, until a few years ago the system was also set up in a way that was a huge barrier to families since there wasn’t any accommodations for them. Genders are segregated and children aren’t allowed resulting in the splitting up of families with the father staying in a homeless shelter and the mother and children staying in a women’s shelter which has a scarcity of beds as well.)

Sometimes in addressing larger issues, we focus on long term sustainable solutions and forget about meeting immediate needs and vice versa. I say this because one of the immediate solutions that Calgary found to the burgeoning homeless problem was to establish an emergency shelter in an industrial area which can house 400 people a night. It sounds so cold to me especially having visited shelters and seeing the sleeping conditions. Plus, of course, finding somewhere to establish more “beds” is a challenge because of NIMBY (not in my backyard). So, while not ideal, setting up this shelter in an industrial area meets an immediate need but doesn’t provide a long term sustainable solution.

The good news part of this story was that this allowed some people to exercise moral imagination. In 2004, Street Level Consulting reported that 45% of shelter users have jobs. That leaves a large percentage of users without jobs. Calgary has also been experiencing a labour shortage to the extent that some businesses have had to reduce hours of operations, sometimes closing early or one day a week (maybe not such a bad thing).

Anyway, someone came up with the brilliant idea of having a job fair at the emergency shelter which, as I noted, was in the industrial area where the jobs are located. Some of the people applying for jobs had 20-30 years of experience. While people living in the shelter are likely shuttled to and from downtown each day, this was also a good solution because the jobs were in close proximity to the shelter. Often because of commuting, homeless people with jobs arrive at the centrally located shelter so late that there aren’t beds left resulting in them not performing well at work the next day. Also, those organizations that showed up for the job fair knew that the applicants were living at the shelter so wouldn’t have qualms about hiring someone whose address was a homeless shelter (sometimes a barrier to employment).

This was a very positive outcome but, as noted earlier, homelessness is an issue that needs long term solutions. The Calgary Committee to End Homelessness estimates that, at the current rate, homelessness in Calgary would increase from the current 3,400 to 15,000 by 2018. It has an ambitious ten year plan to address the issue which I haven’t reviewed. However, a cursory word search of the 10 year plan didn’t indicate that social enterprise or entrepreneurism was considered. Maybe I’m out of touch about what’s happening in practice but I hear very little about social enterprises like United We Can in Calgary. Social Enterprises, particularly those that encompass all three imperatives of sustainability afford a tremendous opportunity, especially if they take into account lessons learned from other social enterprises like United We Can. They are an important and effective component to both meet immediate needs and support long term solutions.

Sources:
Calgary Committee to End Homelessness (2008). Committee unveils Calgary’s 10 year plan to end homelessness. Retrieved March 2, 2008 from http://www.endinghomelessness.ca/

Street Level Consulting (2004). The streets of Calgary Part 1. Retrieved March 2, 2008 from http://www.streetlevelconsulting.ca/newsArticlesStats/STREETSCALGARY.htm

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As I've been reviewing Prof. Dale's "at the edge," I've come across a few quotes that mesh with my previous suggestion that a broader dialogue is required to attend to United We Can's current dilemma.

Page 147: “The dialogue framework that I am proposing integrates some features of matrix management by prioritizing policy domains across government and shortening feedback loops through multistakeholder processes.”

Page 148: “These collaborations, however, must transcend dualism (Dillon 1998) and avoid the temptation to assert the superiority of the opposite in order the prove the worth of the alternative….Any framework for governance, therefore, must tie policy development to illuminating deeply rooted values and beliefs about how the world works. This is because…human activities can no longer be sustained according to current biases and imbalances. Respect for diversity and nurturance, and a potential for oneness mediated by reciprocity, should be regarded as integral to our human condition (ibid.). Indeed, the strength of civil society in the twenty-first century can be expected to become increasing dependent upon interconnected webs of relationships and reciprocal influences.”

Page 149: “Thus, the policy development process is opened up to an enlarged decision-making context that is able to incorporate the diversity of public values and paradigms of which government must be cognizant. Debates about competing perspectives, and about preferred states, are replaced by discussions about policy alternatives…Most important, however, this modified model opens up the process to feedback and evaluation from outside government. In this way, governments will become sensitive to negative as well as positive feedback loops. The detection of feedback and the evaluation of processes and outcomes should be conducted by those directly affected by the policies; that is, by stakeholders closest to the problem (i.e. multiple scales).”

It is fine to say that more dialogue is necessary, but I think that is an oversimplification of a very complex problem. The binners have their own network and internal social capital, and the residents and store-owners have their own. Maybe the first step is to develop or identify the nodes and try to build social capital between those networks - at this stage, with everyone so positional and conflicting values present, is a positive dialogue possible? I think getting to the point of dialogue is likely a long and tentative process. I do agree that dialogue is necessary, but when and how is it appropriate? Is the how it is managed more important than when - i.e. can you always have a productive dialogue if the process is managed well, or do you have to find those moments when you have a configuration of elements that makes dialogue possible....or do you have to build that configuration in order to make dialogue possible?

Then we also have Pille's note that you can't manage for process and for outcome. It seems that Ann's dialogue approach is not outcome-oriented - no specific result is envisioned. But maybe some stakeholders come into dialogues with their minds set on a specific outcome. They want their way, or the highway. This can be a huge source of conflict - so the expectations of the dialogue process and potential outcomes must be explicit.
Claire

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Wow, you guys have been doing some good thinking and reading. I am a bit bleary-eyed and worn out from the weekend, but it has also occurred to me in reading your postings that the backlash to the binners that seems to be happening may be related to a lack of bridging/vertical social capital. I posted earlier that the project seems to have good structural coupling - in that it was developed by the community of homeless people and thus worked for them. However, did this result in backlash because although this process ensured that the outcome would work for the binners, it might not suit the others? I don't know how the process to develop the enterprise took place, but if there was no cross-networking - i.e. representatives of store owners and residents involved, then they may have some fears, or a simple grudge that they weren't involved - they may resent being voiceless. As a result, there is this backlash.

In terms of vertical capital, from my understanding that would be capital up to people of authority - i.e. the city. Has the City staff turned over since the enterprise began, and they lost some support along the way? Or are the residents who may have been voiceless pressuring their municipal representatives to shut down the project? I am wondering if a homeless person can vote - or is the way our voting system set up (i.e. you have to show ID and have an address) exclude homeless people, and in this sense they are disenfranchised and have less power than residents who can exert pressure on their elected officials?

In terms of solutions to these setbacks, is some form of non-confrontational dialogue possible so that the root causes of the issues can be engaged, and mutually acceptable solutions negotiated?
Claire

I think as Ken said today, only by living as a binner was he actually able to see the entirity of the situation and its complexity. Unfortunately, the majority of people do as he said, they refuse to acknowledge the existance of street people. I think its sad and sick for people who have never had any bad confrontations with homeless people (e.g. North Van youth) to be so scared of them. Eventhough we have our own homeless in North Vancouver, they blend in so your seldom can identify them. How can we possible hoep to gain a greater understanding as people and policy makers if we can't learn to except the situation and the people?! Only once we approach the situation in 'love' can we truly see past those issues which are obvious, and truly begin to understand the way things are and how to create the greatest impact.

It's interesting hearing your experiences. I'll share one of mine, not with street people, but with another systemically disadvantage group: First Nations.

The highlight of my career has been coordinatoring my company's creation of a partnership with a Cree Nation to joinlty build, own and operate a billion dollar generating station. My senior contact with Nisichawayasihk Cree Nation was a former Chief. Through the seven or eight years that it took to bring the project to fruition, he and I became quite close. He's invited me to stay at his home, and even though our professional interaction concluded a couple of years ago we still talked by phone this year on New Year's Eve.

Norman lives on the northern reserve in a house owned by the band, as is all housing on the reserve. The house needed painting a couple of years ago, but Norman did not see that as his responsibility. After all, he said, the band owned the house. In due course, the band hired someone and bought the paint, and the house was painted.

I share that little anecdote with the following comment (which might stimulate a response from you): Our federal policy that restricts private property ownership on reserves is one of, if not THE, most socially-disfunctional policy in the history of our country.

Norman is a hard working member of the Nisichawayasihk Cree Nation who is committed to the betterment of his community. It is, as Ken said yesterday of his sense of belonging to the East Side, a place where Norman feels connected, where he belongs.

I feel very privileged to have heard Ken's talk yesterday. He demonstrated how humility is on of the main requirements of a leader and I agree that his Xi is well directed and that may explain how things come his way.

I found his saying that united we can is important to not just cash flow, but a connection to the community comforting. This dispelled my belief that the main intent for starting the program was economics and that environment was a side benefit. It was refreshing to hear him indicate that their mission is three-fold (economic, environmental and social sustainability) at UWC. He indicated that they create place, meaning and value to people in the community who may otherwise not have access to the mainstream resources.

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Now that you have had the distinct advantage of hearing about this project from one of the main proponents, how does this effect your interpretation of the case study?

I was amazed by Ken, he had such integrity and strength to remain true to his convictions of what is right for the community. I am most impressed by how systemic his understanding of the issues is - and how eventhough he is providing a voice for people in such a hard place, he doesn't resort to protests or other confrontational means to make his frustrations known - he just continues to try and work with people. So, it seems that the structural coupling - being built from within - was definitely part of the success, as he evidently has a very strong understanding of the community needs and the required approaches. I think he also spoke to this more eloquently than I can - my notes say something of the lines that it has to come from where the community is at, the people are at. That gets at something a little beyond the niche/entity congruence of structural coupling, but I don't know how to state it otherwise.
I also thought his comments about how the program - providing people with a wage - enables them to get back into our culture, which is a culture of consumption, were really telling. These people were indeed working - and to many people's benefit, through the environmental gains of their binning - but instead of being accorded respect, people were ashamed to look them in the eye or tried to make them go away. However, a person who is a garbage man for the municipality, or a septic trunk pumper, doesn't get treated with disrespect....yet how different are the trades they ply? Equally "dirty" in some respects, yet they are within are system, not outside it.
I have to admit that I often don't know how to handle homeless people. I am most relieved when I can interact with them by giving them some food, but this usually only works out if I am approached after I have gone grocery shopping. I take the approach he mentioned, often enough, of pretending I don't see them. Yet at the same time, I often think - how many steps away from this am I, really?...had I not had the head start of having the parents I did, not being plagued by any mental illness, and had I not made the good choices and interacted with the right people as I did in highschool, it could be me on the street. I had a set of happy circumstances to my favour - parents of middle income, school in a good neighbourhood, etc. But how much of where I am at now is luck, rather than anything else? Homeless people make me count my blessings, quite literally.
Claire

In reply to by cmcneil

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Interesting point, Claire, about blessings. One of the thoughts that I had during Ken's talk was, "I wonder how many paycheques away from the street even people that we know are, maybe even people in our cohort". As a former single mom, I used to worry about that even though I had good support. Yet, I knew that if I needed it I would be able to count on my family although it would have been hard to ask. I can’t imagine not knowing that’s there.

The Tyee (2007) reported that, in Vancouver, roughly one in 17 residents are at risk of homelessness. According to the Calgary Committee to End Homelessness, more than 70% of Calgary’s homeless have mental health issues (we experienced major cuts to mental health funding in Alberta when our health care system was regionalized in the mid-90s, an example of what Chris talked about when there is a disconnect between scales of government and community and a lack of integration – the mentally ill basically fell through the cracks and it is still a problem over a decade later).

Our family was witness to this vulnerability several years ago when my daughter’s boyfriend (now husband) turned 18. On his 18th birthday, his father and step-mother told him that he needed to move out of the house right away since they could no longer accommodate him when their fifth child (blended family) was born that same day. No support (emotional or financial), nothing – just go! I’m not sure what would have happened if we hadn’t been there to provide a safety net (and you wonder why people call me Mama).

It’s also been interesting how often people have reacted in a manner which suggests that we shouldn’t have helped him in the way we did – that it wasn’t our job and why can’t young people just learn to look after themselves. Well, it’s kind of hard when your father is a former biker, your mother has been in jail and you’ve more or less raised yourself. Amazingly, while this young man is still trying to find his way at 23 (and who of us had that figured out at that age), he has a solid value system.

My point is there seems to be such a lack of compassion sometimes, something that Ken really showed us today. He doesn’t go to people’s negative space (he mentioned the yelling, swearing, etc.). Rather, he was able to share with us the reality of life in that sub-culture of society and be quite matter of fact about the reality of it yet show such depth of feeling about his sense of community.

For those of us who have been brought up with the blessings that Claire shared and with which I’ve been privileged as well, it’s almost outside of our frame of reference to imagine the lack of support. Yet, it’s interesting how insulated we can become from some of these impacts.

I know that we had some discussion in class where some thought that diversifying neighbourhoods is a good idea and some didn’t. I’m not sure where I stand on that and, to some extent, I think a more important thing is what we choose to see. Claire mentioned being uncomfortable being around homeless people and I think that is different from them being invisible. I’ve been out with colleagues walking to lunch and they just walk right by people on the street, oblivious. I think, for some, it hurts and so they just shut off. Others have strong judgments for whatever reason. I’m simply curious about people’s lives. As I alluded to above, any of them could have been me.

I remember one time on a very cold day coming upon a very young couple on the street huddled up under a blanket. I squatted down and talked to them about their situation and expressed curiosity that they weren’t taking advantage of some of the services that were available to them. They told me (and I made reference to this problem in another post) that there wasn’t anywhere that they could go where they could stay together as a couple because men and women are segregated in shelters.

In pondering all of this right now, it makes me wonder to what extent shelters enter into dialogue with clients when it comes to designing their programs and services and to what extent they harness the social capital that's potentially available. This was precisely one of Ken’s points about how the government or social agencies have an agenda and they don’t necessarily align with what’s truly needed. Back to Pille’s point that Claire mentioned. Perhaps they’re set on the result and they don’t necessarily have the process that will best serve the users.

Sources:
Calgary Committee to End Homelessness (2008). Committee unveils Calgary’s 10 year plan to end homelessness. Retrieved March 3, 2008 from http://www.endinghomelessness.ca/
The Tyee (2007). Vancouver’s SROs: “Zero Vacancy”. Retrieved March 3, 2008 from http://thetyee.ca/News/2007/05/29/SROHistory/

In reply to by Laura de Jonge

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Both of you (Laura and Claire) speak about how you wonder how close from the streets some people actually are. In North Vancouver the working middle class are the new group for homeless. With and average of 70% of household income needed to pay for housing in North Vancouver its a wonder more people are not homeless. Its amazing to think that someone who puts on a suit to go to work everyday can't afford a home. There use to be a great report about North Vancouver's middle-class homeless online but I can't find it. Instead check out this link for other resources. http://www.cnv.org/server.aspx?c=3&i=228

I've been lucky to hear many stories like Ken's, but these other individuals were victims of runaway hosuing costs not substance abuse or personal hardships. Furthermore, these people are not unskilled or lack the prevailing culture like many in the east side; these individuals are trained professionals with post-secondary educations. My fiancee and I live somewhat scared that if we were invicted we would have no where to go but to live with my parents since there is no rental (new or old) units available in North Vancouver. Sure we could move, but why should 2 working professionals not be able to live in their hometown.

I too found it interesting how the opportunities that put Ken on his path all seemed to just happened. GOes to show that the world works in mysterious ways.

I also found his response to Peter's question interesting ( with regards to socially responsible investments). At first I was taken aback, but then I got to thinking....United We Can is the most socially responsible investment anyone could ever make! Some shares in a socially responsible trust or company will mean nothing to people in the east end. Investing that money in good growth funds that generate profit for reinvestment into the community through United We Can is an excellent policy, while also being a place based solution (in context, one based on local beliefs and values).

I had the opposite reaction to Ken's response to Peter's question - I thought he had a very respectful way of pointing out that Peter's question was really a question from the world of privilege. Socially responsible investment is in some ways a means for the wealthy to divest some guilt (I am being a bit deliberately provocative) or try to mitigate the impacts of their wealth, and is really something that resides in the world of those who have, not those who have not.
Claire

One of the interesting threads through Ken's conversation with us today was how many times he talked about someone else just calling him up because they had heard about what he was doing and they offered to help. What fascinated me about this was that I think he must have a strong belief or faith in good things happening to him. Do you know people who are living really good lives yet complain that nothing good ever happens to them?

I was also impressed by his great humility, something that I think is a core characteristic of a good leader. He acknowledged that he sometimes behaves in ways that aren't entirely kind (I think he used the word cruel). Honestly, I don't think that we can ever truly realize our greatness and contribute in the highest and best way possible unless we can acknowledge our own shortcomings.

He was so genuine.

In reply to by Laura de Jonge

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Okay, I think this is my last post for tonight especially since I need to spend some time prepping for our presentation tomorrow.

When I was training to be a personal development facilitator twenty years ago, one of the things that we had to experience was what it would be like to, as Pille would say, "live in conversation" in a way in which we hadn't previously for 24 hours.

Our assignment would depend on what we were working on personally in our lives. So, for example, someone who had an attitude of being afraid of homeless people or who didn't quite understand how one unlucky even can alter a life resulting in a dire situation would be tasked with living on the street for a day. This was eye opening for all of us.

My own assignment related to a belief that I had at that young age that people judged based on physical appearance. I went to a make up artist who made me look grossly repulsive. I then went out and lived that experience, making it as real as possible. I challenged myself to go to that place of love that Pille talks about and I was amazed at how loved back I was by so many strangers. Yes, there were people that were uncomfortable and looked away but, for the most part, people were so warm. It completely challenged me to let go of an idea which I had been "conserving".

My point is not that we all need to go out and do something like this. Rather, that at the heart of it we're all looking for what Ken shared with us so eloquently today - a sense of community in whatever form that takes for each of us as individuals. Pretty simple.

He's probably the last guy on the planet to think that he's extra-ordinary but it will be interesting at our MEM ten year reunion to hear how our time with him today may have altered our lives. He's truly a great NODE.

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A few final thoughts before I pack it in:
I thought there were a lot of interesting points regarding governance issues raised through Ken's comments. All the rules about how many and what kind of cans and bottles you can take back, etc., seemed to suggest a governance structure that was a little unwieldy. Power dynamics, Ken mentioned....is it possible to avoid them?

Secondly, I thought that Ken beautifully expressed something that I never recognized about the homeless - that it is a community. Ottawa doesn't have a district of homeless and disadvantaged people like Vancouver does, but there is certainly an area downtown, near the soup kitchen and shelters, where there is a higher density. I always thought of them as individuals with their own stories, but never really as a collective. Yet Ken described the great gift of United We Can - even in its early, informal stages of one-day events - as the opportunity to bring people together and make connections. I don't know why soup kitchens or shelters might not have functioned to do that, yet the United We Can process did - it raises some interesting questions again about structures set up by outsiders and whether they can function to fulfill their aims.

Part of what Ken said that United We Can events gave people was that they were "part of something". Shouldn't we all have the opportunity to be part of something? To have meaning? Somehow this captures the sadness of homelessness best for me - that these people are not part of something. Someone spoke in class that the people who survived concentration camps all had some kernel of something meaningful that they could hold onto in the face of all the horror. Yet, from Ken I would suggest that we can't create these kernels of meanings for the homeless, as outsiders, but maybe have to help them somehow do it themselves. Ryan, perhaps this is what your First Nations work has managed to do. We describe it in terms of capacity building and bringing income sources into communities, but is it fundamentally something more basic that community development does?

Finally, in terms of the legacy that Ken will leave me with, I think Laura is right - he is one of the take-homes from the MEM program that I will be talking about for years to come. I am appalled at how close-minded we become, as middle-class or privileged people. At a recent gathering of Chelsea mothers, I was disgusted to hear one woman complaining that a senior's residence might be built in a field adjacent to her home. I guess she would prefer to have the field than the seniors. How do we knock ourselves at of our selfishness and learn to "love" in the Pille sense - accepting others'legitimacy, holding a place for others in our lives, and in so doing build and become communities again? I think this is what sustainability is all about - it seems as though if you start with this sort of intention, the rest should follow! I don't know if any of you have read Alistair McLeod's book No Great Mischief - there is a line in it somewhere - "all of us are better when we are loved". I think what I have learned over the course of the residency is an addendum - "all of us are better when we love".....
Take care all,
Claire

About three years ago while taking my Uncle home to Richmond, we saw a homeless person with a shopping cart full of his wares. I was slightly taken aback by my Uncle's reaction as he was touced by seeing this gentleman and he begun questioning what could be going on in the man's life that he'd be homeless. Living in Coquitlam at the time (and working in New Westminster) this was not a new sight to me but it was the first time I had seen a homeless person in Richmond. My frequent encounter with the homeless at work and where I lived made me take seeing them and their plight for granted. My Uncle's questions of concern and thoughts of possible reasons for a person to become homeless brought me back to relity to examine the why and not take people for granted. I realised that instead of taking people and their plight for granted, I should see myself as part of the community. As ken indicated, the people in the comunity need each other and they motivate eachother.

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I was reading Pille's papers on emotion and something in it reminded me to post my earlier thougt and the following... In the transcribed presentation of The Matter of Emotions, Candace Pert says "...the biggest challenge to remaining human is the isolation that we are facing more and more" (2001). I'm sure there are many reasons why poeple become homeless, from being released at the age of majority after foster care, to drug and alcohol abuses, but I think our society can also be blamed for ostracizing individuals when they need our help the most.

I think the operating principle of UWC in hiring people who would not normally be hired by others is noble and links to the requirement of inclusivity in governance. A small gesture of that type can go a long way in giving people a sense of pride and ensuring cooperation among the workers which in turn feeds governance from the workshop up.

Nana Osei

Nana, your post prompted me to pull out one of my favourite books by the great Canadian, Jean Vanier called Becoming Human (1998). I spent a lot of time going through this book again for Pille’s pre-residency assignment. Jean Vanier is the founder of L'Arche, an international network of communities for people with intellectual disabilities, another group of people that is often excluded and on the margins of society.

One of the chapters in the book is called “Belonging”. Vanier writes, “What is the need to belong? Is it only a way of dealing with personal insecurity, sharing in the sense of identity that a group provides? Or is this sense of belonging an important part of everyone’s journey to freedom? Is the sense of belonging akin to the earth itself, a nurturing medium that allows plants and trees to grow and share their flowers and fruits with all?” As I wrote this, I thought that this might come in useful for my part of our presentation on Thursday.

This lovely little book which is rich in spirituality was given to me ten years ago as a gift by my company’s Chief Legal Officer, not someone you would typically expect such sentiments from especially given in the workplace. He gave it to me on the occasion of me having spoken to our CEO and executive team about my secondment to United Way. It was the first time the company had done a secondment and I had been asked to speak to them about the program and whether they should continue doing it. Some of you have heard me talk about using the “L” word in the board room and that was the time that I did. Ten years later, the program endures at my company.

That book is one of the most valued and treasured gifts that I have ever received and I’ve referred to it often. The gentleman who gave it to me retired last June and I had the privilege of honouring him publicly. He was surprised when I pulled the book out, described how important it had been to me over the years and then read what I thought really embodied his leadership:

“. . . to become fully human is not a question of following what everyone else does, of conforming to social norms, or of being admired and honoured in a hierarchical society; it is to become free to be more fully oneself, to follow one’s deepest conscience, to seek truth, and to love people as they are. The point of inclusion is the belief that each of us is important, unique, sacred, in fact. We can only relate to others and begin to include them in our lives and society if we have this primary belief.”

Wouldn’t that describe Ken as well? Again, some of this came up for me when I did Pille’s assignment but having the benefit of the last two and a half weeks just takes all of this so much deeper. Nana wrote about her uncle asking what could be going on in someone’s life for them to be homeless. This is a question that I ask frequently about people in many circumstances, “What must be going on in that person’s life for them to be arrogant or fearful or depressed or consumeristic or fill in the blank?” Can I see beyond their behaviour to that important, unique and sacred being that they are? Of course, this is easier with some than others and it can be fleeting but I have yet to find someone with whom I can’t do this. Here’s a final message from Vanier’s book:

“We human beings are all fundamentally the same. We all belong to a common, broken humanity. We all have wounded, vulnerable hearts. Each one of us needs to feel appreciated and understood; we all need help.”

I commend the book to you.

Laura

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I expect many of us with a penchant for environmental sustainability have a small 'l' philosophy to life. Whether you share this philosophy or not, let me ask you:

Should we question the value of a binner?
Should we question the value of an addict?
What do they contribute to social capital?
What do we contribute to social capital?

Be honest: How would you feel if there was a proposal to open a hostel for homeless people a couple of doors down from where you live?

....

I don't know what the answer is to the East Side. That's okay: nobody has "the answer."

I do believe in community/social responsibility. That doesn't mean that my social commitment is unconditional. It comes with boundaries, responsibilities and accountabilities.

From this course, this discussion forum, and particularly Ken's discussions, I have a greater appreciation that our greatest contribution can to be to empower people -- when they are ready to be empowered, in this own manner and pace. For the East Side, that's social capital.

Okay, so maybe I'm making up a word. I'm not sure. Ryan, your challenge to be honest is provoking. I have another one of my little books with me that I referenced in my thesis. This is how it starts, "One of the salient features of our culture is that there is so much bulls**t. Everyone knows this. Each of us contributes his share."

Today, Anita Burke talked about transparency and showed us a continuum with "top secret" at one end and "rigorous honesty" at the other. Telling my truth is something I strive for. I think I've come a long way over the past two decades. I don't directly lie but there are times when I may not be as forthcoming as I could be. As I aim to do this though it becomes increasingly difficult to not use my "voice", something that took me a long time to claim. I remember the precise moment when I lost my voice when I was six years old and I don't mind talking about it although it seems irrelevant at the moment. So, as we chatted about in our team deliberations after class, voice, legitimacy and story are all important parts of good governance - again, Ken, modelled all of this to us.

So, should we question the value of a binner or an addict? I don't think so. I don't think any life can be quantified. Would I want a homeless shelter in my neighbourhood? Likely not but that also makes me think about the home for unwed mothers that I stayed in as a teenager. It was almost thirty years ago but my "emotional" memory tells me that it "felt" like I was in a community that felt home like. It would be interesting to go back there now that I live a different lifestyle and see what kind of neighbourhood it actually is. (Ryan, we should talk about this since you mentioned you were aware of this agency.) And, yes, we had a sense of community or belonging as described in my earlier message.

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PS you may have to read the following several times as it is a bit of verbal yoga:)

Sustainability...communication.....place/space....networks
...governance....love

The interaction of these ideas is the cornerstones of this residency for me. How they interact in there own configuration of consensual coordinations (don't be afraid...its just language). We remove just one of these components the whole thing falls apart. I think each is a part of this set of interactions that must occur in order for each of them to be optimized and realize the paradigm shift we need to remain relevant in the centuries to come. ( I know I'm going very high level and abstract with this but we are talking about a system of relationships which worked perfectly during the birth of United we can.) Sustainability is a cog in the wheel...part of our process as a culture to realize a means of surviving. We use sustainability in community development and busines to guide progress (the good kind); really sustainability boils down to being another grouping of consensual coordinations. Once we understand them and have accpeted sustainability as a legitimate view of the future, like so many other distinctions that inform our language and culture, sustainability will be absorbed and regarded as the way of the world (much like a hunter-gatherer society was the norm)and we will forget the consensual coordinations that got us there (the endless number fo life-cycle analyses and GRI reports)

To reach the point where making sustainable decisions is second nature will rely heavliy on the other terms I listed at the top. Only by communicating the stories of place and space (values and beliefs) through our networks and into governance and having them accepted as legitimate can we achieve sustainability. United We Can worked because it created this lineage. We must never forget the power of local action and community engagement to achieve a better tommorow.

Sustainability through communication and integrity...that in a nut shell is my key takeaway from the past 2yrs...and I will make sure to live this learning

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As you know, each day I've been bringing in the Globe and Mail that was being delivered to me and I wasn't reading. I usually walk in and give it to Rosanno first and never get back to it.

Today was different. The provincial election was held in Alberta yesterday. Chris, who lives in Alberta as well, was sitting behind me and he talked about how disappointing the landslide victory of the conservatives was (all of the other parties lost seats). I was shocked when I checked online last night. As I was talking to Chris and Stephanie (also from Alberta), I found myself tearing up, profoundly sad not because of the politics of it (which are irrelevant to my point here).

Rather, I was sad by the increased lack of diversity in our government, having a much greater realization from the work with this team of what good governance is. We're moving in the wrong direction.